ACTUALIZACIÓN DEL AVISO DE AGUA POTABLE - Aviso de ebullición de agua de DC Water Lifts para todos los clientes afectados: vigente a las 7:30 a. m. del 4 de julio de 2024

July 04, 2024

Todos los clientes de DC Water bajo el aviso preventivo de hervir el agua pueden usar agua del grifo para todos los fines después de que se confirmó que el agua potable proporcionada por el Acueducto de Washington nunca se desvió de los estándares de calidad del agua establecidos por la EPA de EE. UU. como se había anticipado.

Siguiendo el consejo del Acueducto de Washington, DC Water emitió el aviso preventivo de hervir el agua como medida conservadora para proteger la salud pública, y apreciamos sinceramente la paciencia de nuestros clientes mientras tomamos las precauciones necesarias para garantizar la seguridad del agua del grifo que entregamos.  

El aviso afectó a todos los clientes del Distrito de Columbia, así como al Pentágono, el Cementerio Nacional de Arlington y el Aeropuerto Nacional Reagan. Los clientes del condado de Arlington también se vieron afectados.

Comparta esta información con todas las demás personas que beben esta agua, especialmente aquellas que quizás no hayan recibido este aviso directamente (por ejemplo, personas en apartamentos, hogares de ancianos, escuelas y negocios). Puede hacerlo publicando este aviso público en un lugar público o distribuyendo copias a mano o por correo.  

DC Water trabajará con los clientes para responder preguntas y responder a problemas adicionales luego del Aviso sobre hervir agua. Las preguntas pueden dirigirse al Servicio al cliente de DC Water al 202-354-3600 (de lunes a viernes, de 8:00 a. m. a 5:00 p. m.) o al Centro de comando de 24 horas al 202-612-3400. La información también está disponible en www.dcwater.com y las preguntas frecuentes bilingües se encuentran en www.dcwater.com/boilwaterFAQ.

Latest News

Photo of LFDC work on a street in the Trinidad NE Neighborhood

Public Encouraged to Provide Comment through June 23

DC residents who want to replace their lead service lines may soon have more options to do it sooner—without having to wait for construction to reach their block.  While the Lead Free DC Program replaces lead service lines at no cost, DC Water has proposed two updates to its program that would make it easier and faster for some residents to get their lead pipes replaced, especially those at higher risk of lead exposure. These proposed changes have been published in the DC Register and are now open for public review. 

Graphic with details for the public hearing on June 23 at 6:30 p.m.

As DC Water’s Board of Directors considers proposed rate increases for the upcoming 2027 and 2028 fiscal years, we’re asking customers to provide feedback during a public hearing on Tuesday, June 23 at 6:30 p.m.

The proposed rate changes would support critical investments in safe, reliable drinking water, replacement of aging water and sewer lines, cleaner local waterways, and continued lead service line replacement across the District.

Placeholder DC Water Image

DC Water will host a virtual community meeting on Thursday, June 11, 2026, to inform residents and other stakeholders about the emergency rehabilitation of a section of the Potomac Interceptor at Muddy Branch in Potomac, Maryland.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Photo of temporarily relocated section of Piney Branch Parkway
Piney Branch Parkway Section to Reopen Monday, Restoring a Key Route for DC Commuters

Following a 27-day closure, DC Water will reopen a section of Piney Branch Parkway between Arkansas Avenue and Beach Drive NW early Monday morning, restoring an important cross-town connection for thousands of District commuters. During the closure, a section of the road was temporarily relocated for construction of DC Water’s Piney Branch Tunnel Project.

Latest Blog Post
DC Water General Manager and CEO David Gadis recognizes Lily MacDonald during the May Board of Directors meeting.
From Classroom to Community: A Student Spotlight on DC Water's SPLASH Program
A speechwriting assignment became a call to action for water access and affordability through DC Water's SPLASH program.
Upcoming Meeting
Date
June 23, 2026
Tuesday, 9:30 AM

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.