Payments has been moved from 1385 Canal Street, SE to 125 O Street, SE

November 05, 2024

Effective immediately, the drop box for payments has been moved from 1385 Canal Street, SE to 125 O Street, SE near the delivery and O Pumping Station. Payments can be made Monday - Friday from 6 AM to 10 PM. Customers will also have the option to continue to drop off payments at our Blue Plains location 24/7.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Image: A long arm machine drilling anchor bolts into the slope.
TRAFFIC ADVISORY: Single Westbound Lane Closure on Canal Road Saturday

On Saturday, November 22, 2025, one westbound lane of Canal Road Northwest NW will be closed between Foxhall Road (Glover-Archbold Trailhead) and t

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
December 4, 2025
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.