Visitor Center

DC Water's Visitor Center at Blue Plains, a 30,000 square-foot environmentally friendly building, is the first stop for the more than 1,000 visitors who tour the plant each year. It houses an educational classroom, security, the Office of Marketing and Communications' community outreach team and a warehouse. The modern design incorporates recycled materials, plant life and a large wall display that explains water and wastewater collection and treatment processes.  

The Visitor Center was built to LEED Silver certification standards and serves as a model for stormwater runoff reduction and energy efficiency.  

Green features:  

  • Green roof, vegetative swales and pervious pavement for stormwater runoff reduction 
  • Skylights, LED lighting, and a solar array roof for energy efficiency 
  • Low flow plumbing 
  • Building materials with high recycled and recyclable content 
  • All wood products made from FSC Certified lumber 
  • Construction waste management: 88.3% of waste diverted from landfills
  • Indoor air quality management 
  • Recycled content of the composite and metal panels 
  • Sustainable furniture 
  • Bicycle storage and changing rooms to accommodate bicycle commuters 

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Close-up of the TBM cutterhead suspended by a crane
From Germany to DC, Emily Arrives on a One-Way Ticket to Help Build the Potomac River Tunnel

DC Water’s Newest Tunnel Boring Machine to Dig Tunnel’s Southern Segment

Emily, DC Water’s second tunnel boring machine for the Potomac River Tunnel Project, has arrived at the West Potomac Park construction site. Once assembled and launched, she will excavate the tunnel’s southern section.

Latest Blog Post
DC Water General Manager and CEO David Gadis recognizes Lily MacDonald during the May Board of Directors meeting.
From Classroom to Community: A Student Spotlight on DC Water's SPLASH Program
A speechwriting assignment became a call to action for water access and affordability through DC Water's SPLASH program.
Upcoming Meeting
Date
June 4, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.