Town Hall Meetings

As we do during every ratemaking cycle, we hosted town hall meetings with residents in all 8 wards. However, for the first time the meetings were conducted remotely for the safety of participants, due to the ongoing novel coronavirus pandemic. The meetings were co-hosted by DC Water CEO David Gadis and the District’s eight ward councilmembers in June and July and more than 4,100 customers participated.

The town hall meetings provide customers an opportunity to learn about the water authority’s proposed rates and fees for the next two years while allowing the public to share concerns, comments and ideas. To see the presentations from any of the meetings, please click on the appropriate meeting for your ward on the right side of this page.

Public Hearing

Any changes in rates must be approved by the DC Water Board of Directors and would take effect at the start of the new fiscal year on October 1.

The Board of Directors will hold a public hearing on the proposed retail rates, charges and fees for the next two years. The hearing is scheduled for 6:30 pm on Wednesday, August 5, 2020 and will be held remotely for the safety of participants due to the ongoing novel coronavirus pandemic. To participate, call 202-753-6714 • Conference ID: 197 530 04#.

You can also watch the hearing online at

Individuals or representatives of an organization who wish to present testimony at the public hearing are requested to furnish his or her name, address, telephone number and name of the organization they represent (if any) by calling 202-787-2330 or emailing the request to no later than 5:00 p.m. on Monday August 3, 2020. Other persons wishing to present testimony may testify after those on the witness list. Persons making presentations are urged to address their statements to relevant issues.