Rate Townhalls and Community Outreach

One of the most important aspects of the rate setting process is public engagement. That's why we have tried to give customers every opportunity to hear about the work we are doing and the proposed rate adjustments for the next two years. Over the past few weeks, we have held virtual and in-person Town Hall Meetings, as well as briefings for the Mayor's team, DC Council staff and our nonprofit community partners.

As part of the process, the Board of Directors held a Virtual Public Hearing on the Proposed FY23 & FY24 Rates, Fees and Charges on May 11. You can watch a recording of the public hearing below.

If you were unable to present testimony at the hearing, the Board gives equal consideration and weight to written comments that will be reviewed as they are received.  Written comments can be submitted to the Office of the Board Secretary, DC Water, 1385 Canal Street, SE, Washington, DC 20003.  You may also e-mail comments to lmanley@dcwater.com.

The Board will accept and consider comments until May 16, 2022.