Video Message to Our Customers from CEO David Gadis

April 03, 2020

We are thinking about all of our customers - residents and businesses - and the challenges you are facing during the COVID-19 pandemic. Please watch this video message from CEO and General Manager David Gadis for an update on what we are doing to protect our employees and ensure they can continue to serve you through this crisis.

 

 

Latest News

Image showing wastewater from manhole on Potomac Interceptor

Bypass system construction underway to contain overflow and protect waterways
Drinking water service remains safe and unaffected
One lane of eastbound Clara Barton Parkway remains closed
C & O Canal Towpath remains open; public advised to avoid contact with wastewater

Map of the impacted area.

One lane of Clara Barton Parkway Closed as a Precaution. Drinking Water is not impacted.

Picture of new bike pedestrian path and traffic detour

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
New Path for Capital Crescent Trail Opens at Georgetown Waterfront Park

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
January 22, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.