Extreme Cold Causing Leaks

January 22, 2009

Due to the extreme temperatures, the DC Water and Sewer Authority (DC WASA) has experienced a large volume of calls regarding water leaks and water-related issues. Our crews have been working around the clock since the recent cold spell, to investigate leak complaints, low pressure and no water and to perform construction repairs. Our efforts to reduce the backlog are impacted by the on-going volume of new calls being reported every day.

WASA prioritizes leaks based on severity; factors such as customer safety and potential public space damage are considered when prioritizing work. Potential environmental impact is also assessed in the prioritization and repair process.

We apologize for any inconvenience and we appreciate your bringing your concerns to our attention.

Please let us know if the problem you reported has not been addressed. You may contact us by calling our fully staffed 24 hour Command Center at 202-612-3400.

Latest News

Picture of wastewater in the street on Anacostia Ave NE during sanitary sewer overflow

A Sanitary Sewer Overflow (SSO) occurred early this morning, while performing ongoing repairs on the Anacostia Force Main in Northeast DC. At approximately 1:40 a.m. the sewer line experienced a short-term, unexpected surge in flow that exceeded the capacity. Clean-up is underway and is expected to be completed later today. 

logo of wssc water and dc water

With excessive rainfall forecasted for the region DC Water and WSSC Water are actively monitoring weather conditions and implementing mitigation strategies to minimize the risk of a controlled emergency sewage overflow from the Anacostia Wastewater Pumping Station (WWPS) in Capitol Heights, Maryland. This action would be taken as a last resort as the agencies work together to protect communities and the environment following the July 20 collapse of the 108-inch diameter Anacostia Sewer Force Main in Northeast Washington, D.C. near Kenilworth Aquatic Gardens.

WSSC Logo and DC Water logo

Weather key factor. Overflow from WSSC Water’s Anacostia Wastewater Pumping Station (WWPS) in Capitol Heights into Beaverdam Creek and Anacostia River is last resort. Would protect Northeast D.C. neighborhood after collapse of 108-Inch Diameter Anacostia Sewer Force Main.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of previous rock slide on the slope
DC Water Revises Canal Road Slope Stabilization Plan in Response to Community Feedback

DC Water has revised its slope stabilization plan along Canal Road Northwest to significantly reduce traffic disruptions during construction.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
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When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
September 2, 2025
Tuesday, 10:00 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.