Beginning September 1- New Locations to Pay DC WASA Bill in Person

August 04, 2009

DC WASA is changing from Wachovia Bank to TD Bank and its partner, Adams National Bank.

If you want to pay your bill at a bank, you can use Wachovia up to and including August 31, 2009. As of September 1, 2009, walk-in payments must be made at a TD Bank or Adams National Bank location.

As always, customers may pay their bills at DC WASA’s Customer Service Center located in the lobby at 810 First Street, NE.

Customer information sessions will be held at the DC WASA Customer Service Center in the lobby at 810 First Street, NE per the following schedule:

Friday, August 7 9-11 am
Friday, August 14 10-12 pm
Friday, August 21 1-3pm

For more information, please contact DC WASA Customer Service at 202-354-3600 or visit www.dcwasa.com.

For TD Bank and Adams National branch locations, please visit: http://bank.tdbank.com/information/locations_hours/index.cfm

Latest News

Picture of wastewater in the street on Anacostia Ave NE during sanitary sewer overflow

A Sanitary Sewer Overflow (SSO) occurred early this morning, while performing ongoing repairs on the Anacostia Force Main in Northeast DC. At approximately 1:40 a.m. the sewer line experienced a short-term, unexpected surge in flow that exceeded the capacity. Clean-up is underway and is expected to be completed later today. 

logo of wssc water and dc water

With excessive rainfall forecasted for the region DC Water and WSSC Water are actively monitoring weather conditions and implementing mitigation strategies to minimize the risk of a controlled emergency sewage overflow from the Anacostia Wastewater Pumping Station (WWPS) in Capitol Heights, Maryland. This action would be taken as a last resort as the agencies work together to protect communities and the environment following the July 20 collapse of the 108-inch diameter Anacostia Sewer Force Main in Northeast Washington, D.C. near Kenilworth Aquatic Gardens.

WSSC Logo and DC Water logo

Weather key factor. Overflow from WSSC Water’s Anacostia Wastewater Pumping Station (WWPS) in Capitol Heights into Beaverdam Creek and Anacostia River is last resort. Would protect Northeast D.C. neighborhood after collapse of 108-Inch Diameter Anacostia Sewer Force Main.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of previous rock slide on the slope
DC Water Revises Canal Road Slope Stabilization Plan in Response to Community Feedback

DC Water has revised its slope stabilization plan along Canal Road Northwest to significantly reduce traffic disruptions during construction.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
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When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
September 2, 2025
Tuesday, 10:00 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.