Beginning September 1- New Locations to Pay DC WASA Bill in Person

August 04, 2009

DC WASA is changing from Wachovia Bank to TD Bank and its partner, Adams National Bank.

If you want to pay your bill at a bank, you can use Wachovia up to and including August 31, 2009. As of September 1, 2009, walk-in payments must be made at a TD Bank or Adams National Bank location.

As always, customers may pay their bills at DC WASA’s Customer Service Center located in the lobby at 810 First Street, NE.

Customer information sessions will be held at the DC WASA Customer Service Center in the lobby at 810 First Street, NE per the following schedule:

Friday, August 7 9-11 am
Friday, August 14 10-12 pm
Friday, August 21 1-3pm

For more information, please contact DC WASA Customer Service at 202-354-3600 or visit www.dcwasa.com.

For TD Bank and Adams National branch locations, please visit: http://bank.tdbank.com/information/locations_hours/index.cfm

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Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.