DC Water Permit Operations Department Changes Due to COVID-19

1. DC Water Permit Operations Department is currently open to receive submittals from the public in the building lobby at 1100 4th St SW. We are open Monday through Friday from 8:30AM to 1:00PM and 9:30AM to 1:00PM on Thursdays.
    
2. Our departments general information number is (202) 646-8600. We will be answering calls until 4:00 PM Monday through Friday. Detailed permit and contact information can be found on our website.
    
3. Please allow additional time to enter the building as there is a longer wait than usual. As things are constantly changing we recommend calling prior to visiting.
    
4. Presently we are accepting fees by check only and are not processing credit card payments. Please include a check in the appropriate fee amount with your submission.
   • The initial intake fee is $140 (Large Projects Only)
   • Intake resubmission fee is $75 (Large Projects Only)
   • Intake will issue an invoice for the total review fee, do not submit that payment until you have an invoice to accompany it.
   • Please make the check equal to the exact amount on the invoice. If you have multiple invoices, please include multiple checks.
      
5. All fire hydrant flow tests are currently on hold. No test will be conducted until further notice. Customers are welcome to submit their request and payment to hold their place in queue. Submissions can be made in person but preferred through mail.
    
6. For plans that submitted to DCRA in ProjectDox please check our website for information on coordinating with DC Water under our ProjectDox Plan Categories tab.
    
7. As our CEO has declared an emergency for DC Water and given our employees the option to work from home if possible, the majority of our staff will be working remotely. If you'd like to reach a specific person in our department we recommend to call or email them directly.