Video Message to Our Customers from CEO David Gadis

April 03, 2020

We are thinking about all of our customers - residents and businesses - and the challenges you are facing during the COVID-19 pandemic. Please watch this video message from CEO and General Manager David Gadis for an update on what we are doing to protect our employees and ensure they can continue to serve you through this crisis.

 

 

Latest News

(L) Jesse Hillman, Chief Information Officer (R) Ernest Tuckett, Chief Legal Officer

Today, DC Water CEO and General Manager David L. Gadis announced the appointment of two senior leaders to the Authority’s senior executive team: Jesse Hillman as Chief Information Officer and Ernest ...

Indoor Water Conservation Tips Graphic showing a house and ways to conserve water in the kitchen and bathroom

Current drought conditions are among the most significant experienced in more than two decades

Dry Conditions, above-average temperatures, and below-normal water levels in the
Potomac River have prompted a Drought Watch by the Metropolitan Washington Council of Governments’ (COG) Drought Coordination Committee. A drought watch is triggered when the entire DC region experiences moderate drought, with current conditions some of the most significant the region has experienced in more than 20 years and underscoring the need for Wise Water use and conservation.

Close-up of the TBM cutterhead suspended by a crane

DC Water’s Newest Tunnel Boring Machine to Dig Tunnel’s Southern Segment

Emily, DC Water’s second tunnel boring machine for the Potomac River Tunnel Project, has arrived at the West Potomac Park construction site. Once assembled and launched, she will excavate the tunnel’s southern section.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Close-up of the TBM cutterhead suspended by a crane
From Germany to DC, Emily Arrives on a One-Way Ticket to Help Build the Potomac River Tunnel

DC Water’s Newest Tunnel Boring Machine to Dig Tunnel’s Southern Segment

Emily, DC Water’s second tunnel boring machine for the Potomac River Tunnel Project, has arrived at the West Potomac Park construction site. Once assembled and launched, she will excavate the tunnel’s southern section.

Latest Blog Post
DC Water General Manager and CEO David Gadis recognizes Lily MacDonald during the May Board of Directors meeting.
From Classroom to Community: A Student Spotlight on DC Water's SPLASH Program
A speechwriting assignment became a call to action for water access and affordability through DC Water's SPLASH program.
Upcoming Meeting
Date
June 18, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.