Video Message to Our Customers from CEO David Gadis

April 03, 2020

We are thinking about all of our customers - residents and businesses - and the challenges you are facing during the COVID-19 pandemic. Please watch this video message from CEO and General Manager David Gadis for an update on what we are doing to protect our employees and ensure they can continue to serve you through this crisis.

 

 

Latest News

picture of damage inside the RCMI

Additional closures of Rock Creek Multi-use Trail will be necessary as part of Phase 1 work

Starting Friday, November 7 at 8 p.m. and continuing through Monday, November 10 at 5 a.m., a section of the Rock Creek Multi-use Trail near Rose Park—between P Street NW and Pennsylvania Avenue NW— will be temporarily closed for construction. This closure is part of ongoing high-priorty repairs to the Rock Creek Main Interceptor (RCMI), a major sewer line which transports more than 100 million gallons of wastewater each day.

Picture of DC Water staff, CEO/GM David Gadis, Mayor Muriel Bowser, DC Water Board Chair Dr. Unique N. Morris-Hughes

Today, DC Water celebrated a major milestone in the Potomac River Tunnel Project with the ceremonial blessing of Mary, the tunnel boring machine (TBM) that will dig the northern leg of the tunnel. The ...

DC Water Cares Logo

In response to the ongoing federal government shutdown, DC Water is reaffirming its commitment to supporting customers facing financial hardship. The utility recognizes the stress and uncertainty this ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of DC Water staff, CEO/GM David Gadis, Mayor Muriel Bowser, DC Water Board Chair Dr. Unique N. Morris-Hughes
DC Water Blesses Tunnel Boring Machine “Mary,” Launching Her Historic Underground Journey for Potomac River Tunnel Project

Today, DC Water celebrated a major milestone in the Potomac River Tunnel Project with the ceremonial blessing of Mary, the tunnel boring machine (T

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
November 6, 2025
Thursday, 8:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.