Video Message to Our Customers from CEO David Gadis

April 03, 2020

We are thinking about all of our customers - residents and businesses - and the challenges you are facing during the COVID-19 pandemic. Please watch this video message from CEO and General Manager David Gadis for an update on what we are doing to protect our employees and ensure they can continue to serve you through this crisis.

 

 

Latest News

Graphic with the information for the Community Meeting

As DC Water continues repair efforts on the Potomac Interceptor sewer line, we want to provide an opportunity for the community to engage with us on Wednesday, February 25, to ask questions, and learn more about the response, impacts to the Potomac River, and next steps in the emergency repair and long-term rehabilitation efforts.

Photo of extended excavation site with trench boxes

The excavation around a damaged section of the Potomac Interceptor has been extended and trench boxes installed to provide shoring and stability. This doubles the size of the excavated area, to connect the collapse site with a downstream access point to the Potomac Interceptor.

CEO David L. Gadis with HSEMA, EPA and USACE

DC Water crews are working around the clock to keep the Potomac Interceptor repair site safe as another storm approaches. Since February 8, there have been no overflows to the Potomac River, and efforts are underway to bolster pump capacity and manage stormwater runoff due to expected heavy rain and snow that could flood the pumping site and endanger pumping operations.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Map of lane closure
Traffic Advisory: Rock Creek and Potomac Parkway NW Lane Closure Beginning Jan 19

Beginning on or about January 19, 2026, weather permitting, DC Water will implement a temporary lane closure on Rock Creek and Potomac Parkway NW b

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
February 26, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.