Video Message to Our Customers from CEO David Gadis

April 03, 2020

We are thinking about all of our customers - residents and businesses - and the challenges you are facing during the COVID-19 pandemic. Please watch this video message from CEO and General Manager David Gadis for an update on what we are doing to protect our employees and ensure they can continue to serve you through this crisis.

 

 

Latest News

Photo of person getting water saying Stability You can County on and listing the ratings from each agency

DC Water Secures 10 Consecutive Years of a “AAA” credit rating from S&P

The District of Columbia Water and Sewer Authority (DC Water) has once again secured high credit ratings from all three major rating agencies—S&P Global Ratings, Moody’s Investors Service, and Fitch Ratings—further strengthening our position as a national leader in public utilities.

Placeholder DC Water Image

To our neighbors, community partners, and everyone who cares deeply about the Potomac River and our shared commitment to the Potomac River.

Image of overflow from the collapse site being captured by the trench system and returned to the Potomac Interceptor

Pumping capacity remains a challenge, due to ongoing maintenance and operational issues. An overflow occurred late Monday night, when two pumps – clogged with non-disposable wipes – were taken out of service for cleaning and maintenance. During a period of high flow, the volume of wastewater temporarily exceeded pumping capacity resulting in the overflow.

The overflow did not enter the Potomac River and was contained on-site by an earthen dam and a trench system that captured and redirected the wastewater back into the sewer system.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
New Path for Capital Crescent Trail Opens at Georgetown Waterfront Park

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
February 19, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.