Video Message to Our Customers from CEO David Gadis

April 03, 2020

We are thinking about all of our customers - residents and businesses - and the challenges you are facing during the COVID-19 pandemic. Please watch this video message from CEO and General Manager David Gadis for an update on what we are doing to protect our employees and ensure they can continue to serve you through this crisis.

 

 

Latest News

Graphic with date and time of community meetings

Washington, DC - Wednesday, February 25 and Bethesda, MD - Thursday, February 26, in Bethesda, MD

DC Water will host two community meetings to provide a comprehensive update on the Potomac Interceptor response, current system status, and next steps in emergency repair and long-term rehabilitation efforts.

workers removing a large boulder in damaged pipe

Highlights
 

  • Today marks the 12th consecutive day with no new overflow events entering the Potomac River or impacting surface waters.
  • The bulkhead installed in the Potomac Interceptor at I-495 continues ...
Collapse site with workers inside

DC Mayor Muriel Bowser Visits Site as Crews Make Progress on Repairs

DC Water has successfully reached the damaged section of the Potomac Interceptor, marking a critical step in the ongoing damage assessment and repair efforts. Crews today are manually digging out the affected area, carefully removing sludge, soil, and debris from the collapsed pipe.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
New Path for Capital Crescent Trail Opens at Georgetown Waterfront Park

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
February 23, 2026
Monday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.