Emergency Water Outage
Aug 25, 2026 | 12:55 PM

Emergency Water Outage
Aug 25, 2026 | 09:06 AM

EMERGENCY WATER MAIN BREAK
Aug 24, 2026 | 06:49 PM

Francis Cooper

Francis Cooper

Director, Enterprise Program Management Office

Francis Cooper supports the Authority as the Director, Enterprise Program Management Office. In his capacity, Mr. Cooper leads the Enterprise Program Management Office (EPMO), which primary objectives are to:

  • Improve cross-functional program collaboration, integration,  and coordination across DC Water
  • Lead and optimize DC Water’s robust portfolio management process to ensure key programs and projects are aligned with DC Water’s strategic objectives
  • Develop and continuously improve DC Water’s Program Management capabilities and capacity
  • Define, develop, and disseminate performance and decision support metrics to internal and external stakeholders via EPMO dashboards

Previously, Mr. Cooper has worked as a Management Consultant with over 20+ years of experience in Program/Project Management , Enterprise Risk Management, Financial Management, Internal Audit Transformation, Business Process Improvement, and Organizational Strategy & Management. Over that period, he has consistently demonstrated subject matter expertise and leadership on numerous Public and Private Sector Enterprise Initiatives.

Mr. Cooper possesses an MBA with dual specializations in Project and Risk Management and an undergraduate degree in Accounting. Additionally, he obtained his Lean Six Sigma certification and has participated on several international SAP Finance implementations rounding out his Business and Finance Transformation capabilities. Mr. Cooper regularly volunteers and lead international development efforts overseas in the areas of capacity-building, democracy & governance, and economic development.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Latest Blog Post
Emergency supplies arranged on a table, including bottled water, canned food, a backpack, first aid kit, flashlight, phone, medication and other essential items.
Simple Ways to Stay Prepared at Home
A few simple steps can help your household prepare for severe weather and temporary water or sewer service interruptions.
Upcoming Meeting

Upcoming Events

Aug 26
7:00 pm - 8:00 pm
Sep 6

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.