Dusti F. Lowndes

Dusti F. Lowndes

Director, Emergency Management

Dusti serves DC Water as Director, Emergency Management.  Along with managing the Authority's emergency response and planning activities, she reviews and writes response plans, is responsible for external citywide planning to enhance Public Works Emergency Support Function (ESF 3), facilitates DC Water’s portions of the District’s Response Plans, develops an annual training calendar, and serves a coordinator and Planning Section Chief for DC Water’s Incident Management Team.

Previously she was a member of the Planning Section for NorthWest Montana Type 3 Incident Management Team for eight years and worked for Montana Department of Environmental Quality - Public Water Supply from ten years as the program’s security and emergency preparedness specialist and as a technical assistance specialist/inspector.  As a registered sanitarian (RS), Dusti previously worked for Flathead City-County Environmental Health Division for four years after receiving her bachelor’s degree in Environmental Quality from the Salish Kootenai College of Montana and the College of Charleston in South Carolina. 

Dusti has numerous certifications and a variety of experience in incident management, critical infrastructure protection, contamination monitoring, vulnerability assessments, water system operations and maintenance, drinking water quality regulations, public health, emergency planning, training and exercises, and response.  She enjoys instructing courses and leading workshops and exercises. In her free time, she volunteers with the American Red Cross and works with animal rescue groups.  She enjoys being outside, camping, and fishing with her family and friends.  Dusti is a fifth generation Montanan who grew up in Belgrade, Montana.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Section of Tunnel Boring Machine Mary being prepared for excavation to begin
Media Advisory: DC Water to Hold Ceremonial Blessing for Tunnel Boring Machine "Mary," Signaling Start of Digging for Potomac River Tunnel Project

DC Water CEO and General Manager David L. Gadis will be joined by DC Mayor Muriel Bowser, DC Water Board Chair Dr. Unique N. Morris-Hughes, and other District leaders, for the ceremonial blessing of "Mary," the massive tunnel boring machine (TBM) that will soon begin her underground journey to build part of the Potomac River Tunnel. The event, November 3, marks a major milestone on the project which will dramatically reduce combined sewer overflows and improve water quality in the District.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
November 6, 2025
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.