Joanne Brooks, Esq.

Joanne Brooks, Esq. is Founder and CEO of JSSB Consulting LLC, a boutique-consulting firm with national reach and reputation for transformational programming for contractor development. Joanne served as Vice President and Counsel of The Surety & Fidelity Association of America (SFAA) for five years, during which time the Maryland Washington Minority Companies Association named her Best Surety Executive for Minority Business. She is also recognized by the African American Chamber of Commerce of New Jersey as a “Women Who Empowers.”

Joanne graduated from American University, with a BS in Urban Affairs and Administration of Justice, in 1982, and the University of Maryland School of Law in 1985.  Her surety career began in the Claim Department, Salvage Division, at Fidelity and Deposit Company of Maryland (F&D). She held many positions at F&D and Zurich North America, during her 24-year career including claims, underwriting, and risk management, culminating in the role of Senior Vice President and Chief Underwriting Officer.  Joanne also worked at Hanover Insurance Company, where she held the position of Chief Risk Officer.  The uniqueness of her background, her expertise in surety, coupled with her passion for empowering small, minority, and under-utilized businesses, was ignited when Joanne began to work at SFAA in 2013, where she  began working in partnership with the US Department of Transportation as the power behind the Bonding Education Program, resulting in hundreds of millions of dollars in bonding growth and capacity for small and minority firms.

Joanne is passionate about educating anyone who will listen about the transformational power of the surety underwriting process and declares with great confidence that bonding, used appropriately, is an empowerment tool. Joanne has traveled around the United States promoting the importance of building sustainable businesses and how to use bonding to grow strong businesses and produce legacy wealth. Joanne is currently administering the Small Business Bonding Readiness Program for the New Jersey Economic Development Authority working with the African American Chamber of Commerce of New Jersey.  She has also recently been selected to participate on the advisory board of the Construction Equity & Inclusion Council (CEI).  Other clients include Turner Construction where Joanne serves as a consultant and advisor on diversity and inclusion issues.  Joanne is a member of COMTO, AMAC and ACCA.  She has served as a judge for the ABC Diversity Awards for the past 3 years.  She is a sought after speaker and focuses on her goal to “Make a difference.”

Joanne is a member of Delta Sigma Theta Sorority, Incorporated, The Links, Incorporated, The Northeasterners and is also an American Bar Foundation Fellow. She has authored many articles, papers, and most recently is featured in the book, Inside the Infrastructure Revolution: A Roadmap for Rebuilding America, by Mary Scott Naber.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Last gantry at the bottom of the shaft where crews connect it
Now Fully Assembled, It’s Full Speed Ahead for the tunnel boring machine Mary and the Potomac River Tunnel

Final Gantry Completes Mobile Support Train Behind Mary Stretching More Than 700 Feet

DC Water’s tunnel boring machine Mary may be the muscle behind the Potomac River Tunnel Project, but the gantries that trail behind her form the heart, brains, and guts of the operation. Now crews have lowered and connected the final gantry section, giving Mary the tools and equipment she needs to continue tunneling north.

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Emergency supplies arranged on a table, including bottled water, canned food, a backpack, first aid kit, flashlight, phone, medication and other essential items.
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Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.