Customer Classifications

 

Classifications                      Description


Residential  A single-family dwelling is used for domestic purposes within a single-family home, apartment building, condominium, or cooperative housing association where each unit is served by a separate service line that is individually metered or a multi-family structure or development used for domestic purposes (less than 4 units) served by a single service line that is master metered.
Multi-Family (MF)  A multi-family structure or development used for domestic purposes, with four or more residential dwelling units, including single-family, apartment, condominium, or cooperative housing association served by the same service line that is master metered.
Non-Residential or Commercial  All customers not referenced within the Residential or Multi-Family class, including premises where one or more units are not used for domestic purposes, and all units are served by the same master metered service line.

 

Please see 21 DCMR 4104 for full customer classification descriptions.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

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Piney Branch Parkway Temporary Closure and Relocation

DC Water has nearly completed construction site preparation for the Piney Branch Tunnel project, including tree removal, and installation of fences

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Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.