NOFOL (Notice to Follow-Up) Compliance Fee (FAQ)

What is a NOFOL?

Notice of Follow Up (NOFOL) Compliance Fee is a one-time fee assessed to non-residential customers to emphasize the importance of addressing deficiencies noted by technicians following an inspection of the meter. Repair notices are issued when conditions exist that impede the transmission of meter readings or prohibit DC Water from reading, testing, accessing, or repairing the water meter or the meter transmitting device. The fee will be assessed to non-residential customers who have received the initial notification and a 14-day reminder notice without making repairs or failed to advise DC Water that the repair was completed. Customers that receive the fee due to non-compliance may also be billed on estimated reads until the outstanding issues are remedied.

How much is the fee?

NOFOL Non-Compliant Penalty (New)   $475

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Tunnel Boring Machine named Mary undergoing Factory Acceptance Testing
Factory Testing Complete on DC Water’s first tunnel boring machine for the Potomac River Tunnel

Her name is Mary and she’s a tunnel boring machine (TBM) capable of cutting through hard rock and boring a tunnel 21 feet in width.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
May 1, 2025
Thursday, 9:30 AM