We are pleased to offer flexible payment plans that make it easy to manage your past-due balances! With our interest-free options, you can easily reduce your outstanding amount by adding a portion to your regular monthly bill. It's simple and stress-free! To get started, give us a call at 202 354-3600.
You can set up your plan through our self-service hotline. Speak directly with one of our knowledgeable agents, or even do it online at mydcwater.com. We're here to help you every step of the way!
Click the image below to find out how DC Water can help you reduce and/or pay your bill.
For a Limited Time Only Take Advantage
Payment Plan Incentive Program
How It Works
Managing your water bill just got easier with DC Water's Payment Plan Incentive Program! Enroll in an eligible payment plan and make monthly payments on time to see your outstanding balance shrink. For every three qualifying payments, DC Water will credit 50% of your payments toward your balance. These credits will be posted to your account every 120 days, helping to reduce your outstanding balance and allowing you to save money while paying the balance faster. All you do is set up a payment plan and make payments. We will automatically apply the credits!
Who Is Eligible
Good news! This program is open to ALL RESIDENTIAL customers who have an outstanding balance for 60 days or more and owe $500 or more.
Why It Is Important
We understand that times have been tough, especially after COVID. The Payment Plan Incentive Program is here to help bridge the affordability gap. By participating, you can avoid service disconnection, liens, and late fees while reducing your outstanding balance more quickly and efficiently. It's a win-win for you and your peace of mind!
DC Water Cares
At DC Water, we're dedicated to supporting our customers. We'll work with you to set up a payment plan that fits your needs and ensure you receive the credits you deserve. Our goal is to help you get back on track with your water bills, thus reducing stress and allowing you to focus on what matters most.
This program is for ALL residential customers. Set up a payment plan TODAY by calling us at (202) 354-3600 or visiting MYDCWater.com.
