Emergency Water Main Repair
May 02, 2025 | 08:00 PM

EMERGENCY WATER OUTAGE
May 02, 2025 | 02:30 PM

WASAs Customer Information System Experiences Techinical Difficulties

May 04, 2006

WASA is currently experiencing techinical difficulty with our telephone-based Customer Information System at 202-612-3600, You will be unable to make payments or access your account via telephone during this interruption. If you are experiencing a water/sewer emergency, our 24-hour Emergency Hotline is available at 202-612-3400.

We apologize for this inconvenience and we hope to have the system back up within the hour.

Latest News

Map of area on K and 30th St where utility investigation will occur

Map: The blue arrows represent the pedestrian detour. Motorists follow the yellow arrows. The bicycle trail remains open.

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT 

Beginning on or about May 8 ...

Images showing the crack in the crown of the red brick sewer.

DC Water is preparing for emergency repairs on a large sewer line next to Rock Creek, after discovering significant structural issues. The six-foot pipeline, known as the Rock Creek Main Interceptor ...

DC Water Potomac River Tunnel Project construction site at West Potomac Park

As part of the excavation work for DC Water’s Potomac River Tunnel Project, weekly controlled underground blasting operations at the West Potomac Park construction site will begin as early as next ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Map of area on K and 30th St where utility investigation will occur
TRAFFIC ADVISORY: 30th and K streets Northwest: Temporary Lane and Sidewalk Closures

Map: The blue arrows represent the pedestrian detour. Motorists follow the yellow arrows.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting