EMERGENCY WATER OUTAGE
Dec 11, 2025 | 01:00 PM

EMERGENCY WATER OUTAGE
Dec 11, 2025 | 01:00 PM

EMERGENCY WATER OUTAGE
Dec 11, 2025 | 10:00 AM

WASA Prepares for Hurricane Isabel

September 17, 2003

The DC Water and Sewer Authority (WASA) is preparing for the arrival of Hurricane Isabel and the potential storm-related issues that may result. We want you to know how we're preparing and how you can prepare too. In accordance with our emergency plan, and working with the District's Emergency Management Agency, WASA has its regular crews and extra crews inspecting and cleaning catch basins and storm drains, with special attention to areas that have experienced flooding in the past. Our designated and essential workers are prepared to work extended hours and committed to serving our customers. Our emergency number, 202-612-3400, will be fully staffed with experienced customer service representatives ready to handle emergencies and requests. WASA is also securing the capital projects in our neighborhoods and at our facilities so that flying debris will be less of a concern. In the event we should lose power to our water pumping station and unable to provide normal water pressure to your homes and businesses, we recommend that you use water wisely during this period. WASA also has a regular seat at the District's Emergency Management Agency (EMA) Operations Center.

Latest News

Image of Wendy with EPA Letter

DC Water is reaching out to nearly 25,000 customers this month with important information about the material of their water service lines. These annual notifications are part of DC Water’s ongoing commitment to prevent exposure to lead and remove lead service lines from the District’s drinking water system through the Lead Free DC initiative.

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Following the completion of priority valve repairs, DC Water will be doing road restoration work along New York Ave and Bladensburg Rd NE this weekend. The work will require lane closures for the duration of the weekend, reduce capacity, and may cause a significant impact to traffic.

Image: A long arm machine drilling anchor bolts into the slope.

On Saturday, November 22, 2025, one westbound lane of Canal Road Northwest NW will be closed between Foxhall Road (Glover-Archbold Trailhead) and the Georgetown University entrance. As part of DC Water’s slope stabilization project, a crew will remove debris from the bottom of the slope. The lane closure will be in effect from 7 a.m. to 7 p.m.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Image: A long arm machine drilling anchor bolts into the slope.
TRAFFIC ADVISORY: Single Westbound Lane Closure on Canal Road Saturday

On Saturday, November 22, 2025, one westbound lane of Canal Road Northwest NW will be closed between Foxhall Road (Glover-Archbold Trailhead) and the Georgetown University entrance. As part of DC Water’s slope stabilization project, a crew will remove debris from the bottom of the slope. The lane closure will be in effect from 7 a.m. to 7 p.m.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.