WASA Prepares for Hurricane Isabel

September 17, 2003

The DC Water and Sewer Authority (WASA) is preparing for the arrival of Hurricane Isabel and the potential storm-related issues that may result. We want you to know how we're preparing and how you can prepare too. In accordance with our emergency plan, and working with the District's Emergency Management Agency, WASA has its regular crews and extra crews inspecting and cleaning catch basins and storm drains, with special attention to areas that have experienced flooding in the past. Our designated and essential workers are prepared to work extended hours and committed to serving our customers. Our emergency number, 202-612-3400, will be fully staffed with experienced customer service representatives ready to handle emergencies and requests. WASA is also securing the capital projects in our neighborhoods and at our facilities so that flying debris will be less of a concern. In the event we should lose power to our water pumping station and unable to provide normal water pressure to your homes and businesses, we recommend that you use water wisely during this period. WASA also has a regular seat at the District's Emergency Management Agency (EMA) Operations Center.

Latest News

Placeholder DC Water Image

DC Water will host a virtual community meeting on Thursday, June 11, 2026, to inform residents and other stakeholders about the emergency rehabilitation of a section of the Potomac Interceptor at Muddy Branch in Potomac, Maryland.

Four CCTV images of the pipe showing the condition of particular areas of the pipe

Measures are in place to help protect downstream drinking water infrastructure

DC Water is accelerating rehabilitation work on a section of the Potomac Interceptor at Muddy Branch near Pennyfield Lock (Lock 22) in Potomac, Maryland. Inspections found structural deterioration, including significant corrosion and exposed rebar, that requires immediate attention.

Photo of temporarily relocated section of Piney Branch Parkway

Following a 27-day closure, DC Water will reopen a section of Piney Branch Parkway between Arkansas Avenue and Beach Drive NW early Monday morning, restoring an important cross-town connection for thousands of District commuters. During the closure, a section of the road was temporarily relocated for construction of DC Water’s Piney Branch Tunnel Project.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Photo of temporarily relocated section of Piney Branch Parkway
Piney Branch Parkway Section to Reopen Monday, Restoring a Key Route for DC Commuters

Following a 27-day closure, DC Water will reopen a section of Piney Branch Parkway between Arkansas Avenue and Beach Drive NW early Monday morning, restoring an important cross-town connection for thousands of District commuters. During the closure, a section of the road was temporarily relocated for construction of DC Water’s Piney Branch Tunnel Project.

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Upcoming Meeting
Date
June 18, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.