Meet your water utility in your ward

March 12, 2014

Throughout the month of April, DC Water will partner with District of Columbia councilmembers to host town hall meetings across the District. In these meetings, DC Water General Manager George S. Hawkins discusses how rates are set and what is funded by ratepayer dollars. He also addresses DC Water’s environmental programs, future water and sewer projects and issues facing local communities.

“I look forward to the town hall meetings every year because I feel it is important to meet District residents in their communities to hear their concerns and to explain the benefits and necessity of our large capital projects,” said General Manager Hawkins. “In addition, we bring a team of DC Water staff to help residents with individual concerns related to their service or billing.”

Town hall meetings will be held in each ward and feature information on water quality, construction projects, employment, and customer service. Specific discussion topics will include water and sewer rates, drinking water, infrastructure, job opportunities and efforts to help clean local rivers. Mr. Hawkins will personally invite many DC residents to the meetings through a robocall of individuals who have contacted DC Water with questions or concerns in the past.

All town hall meetings will begin at 6:30 p.m.
Locations will be posted online at dcwater.com/rates.

Dates are as follows:
- Ward 1: Tuesday, April 22
- Ward 2: Thursday, April 3
- Ward 3: Wednesday, April 23
- Ward 4: Thursday, April 10
- Ward 5: Thursday, April 17
- Ward 6: Tuesday, April 15
- Ward 7: Thursday, April 24
- Ward 8: Wednesday, April 9

Following the town hall meetings, the DC Water Board of Directors will hold a public hearing on Wednesday, May 14, 2014 at 6:30 pm. The public is encouraged to provide comments in person or in advance of the hearing. The Board is slated to vote on the proposed rate increases during the regularly scheduled Board meeting on July 3, 2014.

For more information on the public hearing, to sign up to testify, or to submit comments, please contact Linda Manley, Secretary to the Board, at 202-787-2332. For more information on the town hall meetings, please call Emanuel Briggs, Manager, Community Outreach at 202-787-2003.

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Following the completion of priority valve repairs, DC Water will be doing road restoration work along New York Ave and Bladensburg Rd NE this weekend. The work will require lane closures for the duration of the weekend, reduce capacity, and may cause a significant impact to traffic.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

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TRAFFIC ADVISORY - CLEAN RIVERS - POTOMAC RIVER TUNNEL PROJECT

DC Water is in the final stretch of its slope stabilization project along Canal Road NW, a critical project that will pave the way for Potomac River Tunnel construction at this site. Beginning, the week of December 15, 2025, one westbound lane of Canal Road will be closed during daytime, off-peak hours on weekdays and Saturdays to hydroseed the slope.

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When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.