Meet your water utility in your ward

March 12, 2014

Throughout the month of April, DC Water will partner with District of Columbia councilmembers to host town hall meetings across the District. In these meetings, DC Water General Manager George S. Hawkins discusses how rates are set and what is funded by ratepayer dollars. He also addresses DC Water’s environmental programs, future water and sewer projects and issues facing local communities.

“I look forward to the town hall meetings every year because I feel it is important to meet District residents in their communities to hear their concerns and to explain the benefits and necessity of our large capital projects,” said General Manager Hawkins. “In addition, we bring a team of DC Water staff to help residents with individual concerns related to their service or billing.”

Town hall meetings will be held in each ward and feature information on water quality, construction projects, employment, and customer service. Specific discussion topics will include water and sewer rates, drinking water, infrastructure, job opportunities and efforts to help clean local rivers. Mr. Hawkins will personally invite many DC residents to the meetings through a robocall of individuals who have contacted DC Water with questions or concerns in the past.

All town hall meetings will begin at 6:30 p.m.
Locations will be posted online at dcwater.com/rates.

Dates are as follows:
- Ward 1: Tuesday, April 22
- Ward 2: Thursday, April 3
- Ward 3: Wednesday, April 23
- Ward 4: Thursday, April 10
- Ward 5: Thursday, April 17
- Ward 6: Tuesday, April 15
- Ward 7: Thursday, April 24
- Ward 8: Wednesday, April 9

Following the town hall meetings, the DC Water Board of Directors will hold a public hearing on Wednesday, May 14, 2014 at 6:30 pm. The public is encouraged to provide comments in person or in advance of the hearing. The Board is slated to vote on the proposed rate increases during the regularly scheduled Board meeting on July 3, 2014.

For more information on the public hearing, to sign up to testify, or to submit comments, please contact Linda Manley, Secretary to the Board, at 202-787-2332. For more information on the town hall meetings, please call Emanuel Briggs, Manager, Community Outreach at 202-787-2003.

Latest News

Photo of Potomac River at the overflow location

Hundreds of Sampling Results Confirm Return to Normal Bacteria Levels in Potomac River

DC Water has outlined its next steps to complete the environmental cleanup and its plan for continued water quality monitoring this summer, as part of the ongoing response to January’s failure in the Potomac Interceptor sewer pipeline. The plan, submitted to the Maryland Department of the Environment (MDE), is supported by extensive data from hundreds of samples.

crews removing soil in C & O Canal

Work continues to remove the remaining soil between locks 10 and 12 of the C & O Canal which was used as an emergency bypass while the Potomac Interceptor was repaired. Crews area also removing plants, trees, and shrubs in preparation for the long-term rehabilitation of the Potomac Interceptor.

Placeholder DC Water Image

DC Water has nearly completed construction site preparation for the Piney Branch Tunnel project, including tree removal, and installation of fences, erosion and sediment controls, utilities, and ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Placeholder DC Water Image
Piney Branch Parkway Temporary Closure and Relocation

DC Water has nearly completed construction site preparation for the Piney Branch Tunnel project, including tree removal, and installation of fences

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

May 16
2:00 pm - 6:00 pm
May 20

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.