EMERGENCY WATER OUTAGE
Mar 24, 2026 | 07:00 PM

EMERGENCY WATER OUTAGE
Mar 24, 2026 | 02:30 PM

DC Water Boil Water Advisory Continues: Interactive Map Available

March 06, 2014

A power outage on March 5, 2014 resulted in a loss of water pressure for isolated premises in NW Washington, DC. A precautionary Boil Water Advisory remains in effect until further notice. Please see the updated press release at www.dcwater.com or use this link (http://bit.ly/1f9qmnh) to access the interactive map that indicates if a property address is within the impact area. Customers within the map boundary should continue to boil water for cooking and drinking until the advisory is lifted. It is important to note that the map reflects conservative elevation boundaries that vary considerably throughout the impact area. If you are on the edge of the impact area, please continue to follow the Boil Water Advisory guidance.

The safety and health of our customers is our first priority. Water service has been completely restored, but the Boil Water Advisory will remain in effect for the affected addresses until we receive test results confirming the safety of the water. To minimize risk, customers should follow the instructions outlined below:

Customers should:
- Bring water to a rolling boil for 1 minute.
- Allow water to cool before using.
- Store cooled water in a clean container with a cover.

Customers should use cooled, boiled water or bottled water for:
- Drinking
- Brushing teeth
- Preparing and cooking food
- Making ice
- Giving water to pets
- Preparing infant formula

DC Water is conducting water quality monitoring in the affected area. If test results do not indicate any water quality problems, we anticipate lifting the advisory on Friday, March 7, 2014. Customers will be notified immediately when the advisory is lifted. If you are concerned about your health or the health of your family, consult your health care provider. Please share this information with everyone in the affected area, especially those who may not receive this notice directly (for example, people in apartments, nursing homes, schools, and businesses). Boil Water Advisory FAQs are available on the website and provide additional guidance for affected customers.

For more information, visit www.dcwater.com or contact the 24-Hour Command Center at 202.612.3400.

Latest News

Placeholder DC Water Image

DC Water has completed sludge removal on a section of the C & O Canal between locks 13 and 14, which was used as a bypass to divert wastewater around the collapsed section of the Potomac Interceptor and back into the pipe further downstream. Crews are now constructing an access bridge to this section of the canal to allow soil removal to begin.

Overhead Photo of Potomac Interceptor

Comprehensive Survey to Guide Rehabilitation and Address Changing Site Conditions

Starting later this week, DC Water will conduct an aerial drone assessment along the 54-mile Potomac Interceptor (PI) to evaluate current site conditions and better understand the changing landscape and development along the Potomac Interceptor alignment, including areas where there may be rocks or boulders that need further on the ground inspections.

Photo of someone using the tap water with the dates of the annual water line cleaning March 23 - May 4

Spring cleaning isn’t just for closets and cabinets. DC Water’s system gets a refresh too!

Starting March 23, DC Water will begin work that helps maintain more than 1,300 miles of water lines across the District. During this time, the disinfectant used in drinking water will temporarily switch from chloramine to chlorine through May 4. This switch helps support overall water quality throughout the year.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
New Path for Capital Crescent Trail Opens at Georgetown Waterfront Park

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.