EMERGENCY WATER MAIN REPAIR
Feb 08, 2026 | 04:30 AM

EMERGENCY WATER MAIN REPAIR
Feb 08, 2026 | 04:00 AM

EMERGENCY WATER OUTAGE
Feb 08, 2026 | 01:00 AM

DC Water Board of Directors Approves Strategic Plan

March 08, 2013

WASHINGTON, D.C. - The DC Water Board of Directors has approved the Blue Horizon 2020 Strategic Plan which sets a clear vision for the future of the authority and lays out a specific path to make that vision a reality. Blue Horizon 2020 includes 9 strategic goals, 27 measureable objectives and 45 initiatives that the Board and Executive Management believe are essential for DC Water to achieve its mission and become a world-class utility.

"Blue Horizon 2020 is the product of a collaborative effort between the Board of Directors and the management of DC Water to identify the challenges and opportunities ahead of us," said Allen Y. Lew, Chairman of the DC Water Board. "We now have a clear course of action that will guide DC Water’s progress for years to come and I look forward to working with the General Manager and his team to ensure DC Water reaches its full potential."

In developing Blue Horizon 2020, Board members and management identified industry trends that are expected to impact water service utilities; conducted a Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis of DC Water; and identified the critical factors important to the authority’s long term success. Based on those evaluations, the Board set the strategic goals and objections and then management developed the specific initiatives needed to implement the plan.

"We believe that this is a plan that looks to a horizon that is ambitious, but also shows the more immediate next steps drawn out in front of us," said George Hawkins, General Manager of DC Water. "I look forward to the actions we will take to ensure we remain accountable to our ratepayers and meet the challenges ahead, from increasingly stringent federal mandates to an aging infrastructure and workforce."

Latest News

Trench boxes at construction site for new pit accessing Potomac Interceptor Upstream

DC Water and its contractors continue to make progress constructing new access points to the Potomac Interceptor, one upstream of the damaged section, and an additional entry downstream to divert more wastewater flow from the pipe. These access points will allow crews to install a bulkhead, blocking flow in the pipe upstream of the collapsed area, keeping the site as dry as possible so crews can safely remove an extensive rock dam currently blocking the pipe.

Photo of giant rock and boulder removed

DC Water is releasing new findings regarding the environmental impacts following the January 19, collapse in a section of the Potomac Interceptor. Based on flow monitoring data collected before and after interim bypass pumping was activated, DC Water estimates approximately 243 million gallons of wastewater has overflowed from the collapse site.

Image of rock blockage taken by CCTV inside the Potomac Interceptor downstream of the collapse

Update on Extended Repairs, Safety Measures, and Water Quality Monitoring

Overnight CCTV inspection of the Potomac Interceptor revealed the blockage inside the collapsed sewer line is far more significant, showing a large rock dam stretching approximately 30 feet downstream of the original failure.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
New Path for Capital Crescent Trail Opens at Georgetown Waterfront Park

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
February 19, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.