DC Water advises flushing building plumbing systems with fresh water before resuming normal operations

May 21, 2020

-Building plumbing systems can experience water quality issues after periods of little-to-no water use

-CDC and other experts have provided guidance for building managers and operators

DC Water is advising commercial building operators to flush their plumbing systems with fresh water before resuming normal operations. Many businesses and buildings have been closed or operating at reduced capacity to limit the spread of coronavirus (COVID-19) in accordance with Mayor Bowser’s Order requiring the closure of non-essential businesses in the District. The Mayor has extended the order through June 8, but the flushing guidance still applies.

Any water left stagnant in building plumbing systems can degrade in quality and safety, potentially causing water discoloration and elevated levels of lead and other contaminants. Bacteria like Legionella and other microbes can also grow in building pipes and fixtures during periods of little-to-no water use.

The U.S. Centers for Disease Control and Prevention (CDC) has issued updated guidance to ensure the safety of building water systems and end-use devices after a prolonged shutdown. Additional guidance for those who are responsible for maintaining building water systems has been developed by experts at the Environmental Science, Policy & Research Institute (ESPRI) and AH Environmental Consultants, Inc.

Mayor Bowser has formed a ReOpen DC Advisory Group which has developed recommendations on reopening the District safely and sustainably. When building managers prepare to reopen businesses, schools, childcare facilities, offices, hotels, campuses, and other public buildings, they should consider following this guidance to replace stagnant water in their building plumbing systems with fresh drinking water from DC Water’s distribution system.

DC tap water remains safe and unaffected by coronavirus (COVID-19). There is no evidence COVID-19, the disease caused by the coronavirus can survive in treated drinking water. The same disinfectants, like chlorine, that make the water safe to drink, are effective against COVID-19. DC’s drinking water has two stages of disinfection during the water treatment process before it is distributed to the city. The first stage is free chlorine and the second is chloramine; both are very effective at killing viruses. Additionally, residual disinfection levels throughout our pipe distribution system remain at effective levels to keep the water clean and safe.

“We are proud to continue providing clean, safe drinking water to our city,” said David L. Gadis, CEO and General Manager of DC Water. “We remain ready to support our customers when Mayor Bowser determines it is safe to begin reopening the District.” 

More information and guidance for commercial buildings can be found at dcwater.com/water-quality-commercial.

For updates on the District’s response to COVID-19, visit coronavirus.dc.gov.

 

###

Latest News

Community Meeting Graphic

While DC Water has completed the emergency repair of the Potomac Interceptor, we are committed to transparent communication with the community who still have questions about the work and ongoing ...

Odor Control Measures near Open Trench with Pumps

Work continues on the initial clean-up of the C & O Canal which was temporarily used as a bypass during the emergency repair of the Potomac Interceptor. Additional efforts are also underway on a freshwater dam at Lock 14, which will be used to help flush the sludge and debris.

As the environmental rehabiltation efforts continue, crews also made preparations to secure fencing, equipment, and materials in anticipation of high winds and severe weather.

Workers constructing the freshwater dam to be used for flushing the C & O Canal

With flow returned to the Potomac Interceptor work has begun on the initial phase of clean-up for the C & O Canal which had been used as a bypass to redirect wastewater around the collapse site and into the pipe further downstream.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Map of lane closure
Traffic Advisory: Rock Creek and Potomac Parkway NW Lane Closure Beginning Jan 19

Beginning on or about January 19, 2026, weather permitting, DC Water will implement a temporary lane closure on Rock Creek and Potomac Parkway NW b

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
March 19, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.