EMERGENCY WATER MAIN REPAIR
Jan 25, 2026 | 01:39 PM

Emergency Water Outage
Jan 25, 2026 | 11:05 AM

Budget Billing is Here - managing your bill just got a lot easier.

October 06, 2003

WASA is thrilled to introduce Budget Billing, our newest way to help you pay your bill and manage your monthly expenses. This exciting program allows you to divide your water bill into 12 equal monthly installments, so you'll pay the same amount, every time.

Budget Billing takes the guesswork out of paying your bill—no more billing surprises during seasons when your water usage is high. Plus, it minimizes the chance for late fees and other penalties, especially when you combine Budget Billing with automatic bill payment or automatic credit card payment. And Budget Billing makes sure you're always in the know. Your bill will even show you what you've used, versus the installment amount for which you've been billed.

To determine your monthly bill payment, WASA looks at your prior annual cost of water and sewer usage, and divides that number into 12 equal installments. We'll review your account mid-year and make any necessary adjustments, and also at the end of the year for renewal. Any credit or debit will simply be rolled into your next year's budget. The only time you'd receive a settle-up bill is if you discontinue using Budget Billing or WASA service.

To qualify, your account must be current and on monthly billing. Also, if you move, your budget amount may change. To learn more about Budget Billing, or to sign up, call our Customer Service Department at 202-354-3600.

Latest News

Photo of the Potomac Interceptor Bypass where overflow reentering the sewer line

DC Water is nearing full containment on a sanitary sewer overflow, nearly a week after a section of the Potomac Interceptor – a major sewer line – collapsed in Montgomery County, MD. In the first full day of operation since a temporary bypass system was activated, the flow of wastewater downstream where it re-enters the sewer line has increased by about 40 million gallons per day.

A DC Water employee breaks up ice on a sidewalk

Measures in Place to Help Ensure Water Service and Customer Safety

Pipes from three of the pumps discharge flow into the C&O Canal

Six Pumps Turned On and Rerouting Wastewater Around Collapsed Section of the Sewer Line.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Map of lane closure
Traffic Advisory: Rock Creek and Potomac Parkway NW Lane Closure Beginning Jan 19

Beginning on or about January 19, 2026, weather permitting, DC Water will implement a temporary lane closure on Rock Creek and Potomac Parkway NW b

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
January 27, 2026
Tuesday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.