EMERGENCY WATER OUTAGE
Dec 11, 2025 | 01:00 PM

EMERGENCY WATER OUTAGE
Dec 11, 2025 | 01:00 PM

EMERGENCY WATER OUTAGE
Dec 11, 2025 | 10:00 AM

Budget Billing is Here - managing your bill just got a lot easier.

October 06, 2003

WASA is thrilled to introduce Budget Billing, our newest way to help you pay your bill and manage your monthly expenses. This exciting program allows you to divide your water bill into 12 equal monthly installments, so you'll pay the same amount, every time.

Budget Billing takes the guesswork out of paying your bill—no more billing surprises during seasons when your water usage is high. Plus, it minimizes the chance for late fees and other penalties, especially when you combine Budget Billing with automatic bill payment or automatic credit card payment. And Budget Billing makes sure you're always in the know. Your bill will even show you what you've used, versus the installment amount for which you've been billed.

To determine your monthly bill payment, WASA looks at your prior annual cost of water and sewer usage, and divides that number into 12 equal installments. We'll review your account mid-year and make any necessary adjustments, and also at the end of the year for renewal. Any credit or debit will simply be rolled into your next year's budget. The only time you'd receive a settle-up bill is if you discontinue using Budget Billing or WASA service.

To qualify, your account must be current and on monthly billing. Also, if you move, your budget amount may change. To learn more about Budget Billing, or to sign up, call our Customer Service Department at 202-354-3600.

Latest News

Image of Wendy with EPA Letter

DC Water is reaching out to nearly 25,000 customers this month with important information about the material of their water service lines. These annual notifications are part of DC Water’s ongoing commitment to prevent exposure to lead and remove lead service lines from the District’s drinking water system through the Lead Free DC initiative.

Placeholder DC Water Image

Following the completion of priority valve repairs, DC Water will be doing road restoration work along New York Ave and Bladensburg Rd NE this weekend. The work will require lane closures for the duration of the weekend, reduce capacity, and may cause a significant impact to traffic.

Image: A long arm machine drilling anchor bolts into the slope.

On Saturday, November 22, 2025, one westbound lane of Canal Road Northwest NW will be closed between Foxhall Road (Glover-Archbold Trailhead) and the Georgetown University entrance. As part of DC Water’s slope stabilization project, a crew will remove debris from the bottom of the slope. The lane closure will be in effect from 7 a.m. to 7 p.m.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Image: A long arm machine drilling anchor bolts into the slope.
TRAFFIC ADVISORY: Single Westbound Lane Closure on Canal Road Saturday

On Saturday, November 22, 2025, one westbound lane of Canal Road Northwest NW will be closed between Foxhall Road (Glover-Archbold Trailhead) and the Georgetown University entrance. As part of DC Water’s slope stabilization project, a crew will remove debris from the bottom of the slope. The lane closure will be in effect from 7 a.m. to 7 p.m.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.