12/18/2014: 7:30 am update

December 18, 2014

12/18/2014: 7:30 a.m. update: DC Water crews worked through the night to flush the water distribution system in the affected area and completed flushing this morning. Samples are being collected and taken for laboratory testing. The goal was to flush the contaminant out of the system by running large volumes of water out of the fire hydrants. If the laboratory tests confirm this was successful, the restrictions could be lifted this afternoon. Those in the affected area should continue to follow the precautions in the advisory below. The source of the contaminant is still under investigation. DC Water will continue to update as information becomes available. We apologize for this inconvenience, however our primary concern is protecting the health and safety of our customers. 12/17: Do Not Drink Advisory Issued for DC Water Customers in Small Portion of Northwest DC DC Water has received reports of a petroleum-type smell in the area bounded by: South – Q St. NW and Rhode Island Ave. NW East – 8th St. NW West – 13th St. NW, and a portion extending slightly further west North – S St. NW (between 9th St. NW and 13th St. NW) and T St. NW (between 7th St. NW and 9th St. NW) (also shown on the map at this url: http://bit.ly/1xrvzFM). We are currently investigating the situation and the affected area may change as we continue analysis. The map has been updated once and will be updated again if it changes. If you notice a petroleum smell from your drinking water, please do not consume the water and do not use it for bathing or other hygiene activities. PLEASE NOTE: Skin and eye irritations may occur if water is used for bathing and other hygiene activities. Customers in other areas of the District of Columbia are not affected and can continue to use their water as usual. DC Water advises customers in the impact area to use bottled water for drinking and cooking until testing confirms that the water is safe and to take precaution when using the water for bathing. To minimize risk, follow the instructions outlined in this advisory. Do not use water for: • Drinking • Preparing and cooking food • Washing fruits and vegetables • Preparing infant formula • Brushing teeth • Making ice • Giving water to pets • Taking showers and baths • Washing dishes Continue to use water for: • Washing clothes • Flushing the toilet • Watering plants On Wednesday, December 17, 2014, DC Water received reports of a petroleum-type smell in the drinking water and issued a Do Not Drink Advisory for a portion of northwest DC. DC Water is working closely with the Environmental Protection Agency (EPA), District of Columbia government and the District Department of the Environment to immediately notify the public and to take steps to remove any contamination. Customers will be notified immediately when the advisory is lifted. Please share this information with everyone who drinks or uses this water, especially those who may not receive this notice directly (for example, people in apartments, nursing homes, schools, and businesses). For more information, visit www.dcwater.com or contact DC Water Customer Service at 202-354-3600 or the 24-Hour Command Center at 202-612-3400.

Latest News

Map of lane closure on Clara Barton Parkway at Maryland-DC Border

Drivers should expect delays on Clara Barton Parkway at the Maryland – DC border on Saturday, Sept 26. One lane will be closed from 7 a.m. to 3 p.m. while DC Water makes repairs as part of ongoing ...

Christening of TBM Emily with DC Water Interim General Manager Matt Brown holding bottle of tap water to christen Emily

DC Water celebrated the christening of Emily today. It’s the second giant tunnel boring machine (TBM) that will help build the 5.5-mile Potomac River Tunnel. The celebration continued with Community Day. Residents and families met Emily and stepped inside the tunnel where she will soon begin digging.

Map: Temporary closure of the southbound curb lane on Rock Creek and Potomac Parkway NW

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT

Drivers should expect a temporary southbound lane closure on Rock Creek and Potomac Parkway NW between F St and Virginia Ave on Saturday, September 19, and Sunday, September 20, 2026. The closure will be in place from 7 a.m. to 7 p.m. each day, weather permitting.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Christening of TBM Emily with DC Water Interim General Manager Matt Brown holding bottle of tap water to christen Emily
DC Water Welcomes the Community Underground to See the Potomac River Tunnel and Christens Tunnel Boring Machine Emily

DC Water celebrated the christening of Emily today. It’s the second giant tunnel boring machine (TBM) that will help build the 5.5-mile Potomac River Tunnel. The celebration continued with Community Day. Residents and families met Emily and stepped inside the tunnel where she will soon begin digging.

Latest Blog Post
Emergency supplies arranged on a table, including bottled water, canned food, a backpack, first aid kit, flashlight, phone, medication and other essential items.
Simple Ways to Stay Prepared at Home
A few simple steps can help your household prepare for severe weather and temporary water or sewer service interruptions.
Upcoming Meeting
Date
October 8, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.