The REQUEST FOR INFORMATION Process has been updated!

April 21, 2021

The REQUEST FOR INFORMATION Process has been updated!

Requests for Information (RFIs) can made using the form on our website instead of by email, this will shorten the processing time. 

Below is the URL link to access the RFI submission Webform.
https://www.dcwater.com/permits/rfi

Alternatively, the Webform also can be accessed by going to www.dcwater.com and navigating to:
Work with Us → Permits → Request for Information

The following types of information can be requested.

  • Counter maps/GIS map
    (Maps showing location/size of water and sewer lines)
     
  • Information for Meter Sizing Worksheets
    (Pressure/elevation/location information for use completing meter sizing forms)
     
  • Letter in Lieu of Flow Test
    (alternative to hydrant flow test where fire demand is <150 gpm)

RFI requests submitted by email to permit.operations@dcwater.com will not be processed and should be filed using the webform as of April 21, 2021.

Follow up and status questions regarding RFIs should be directed to Permits.rfi@dcwater.com not to Permit.Operations@dcwater.com

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Rock Creek Trail Site for Potomac River Tunnel Project
Ground Stabilization Work Begins Near Watergate Complex, starting Aug 25

Starting the week of August 25, DC Water will take another big step forward in the Potomac River Tunnel Project. Ground stabilization will begin at the Rock Creek Trail site, near the Watergate Complex, to drill secant piles that will form a retaining wall for the drop shaft.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
September 18, 2025
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.