EMERGENCY WATER OUTAGE
Jul 16, 2026 | 09:00 AM

EMERGENCY WATER OUTAGE
Jul 16, 2026 | 07:30 AM

What We Do
 

DC Water distributes drinking water and collects and treats wastewater for more than 700,000 residents and 25.95 million annual visitors in the District of Columbia. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We are proud to provide these vital, safe, and high-quality services to our customers while also protecting and enhancing our environment.

To distribute drinking water, DC Water operates more than 1,350 miles of pipes, four pumping stations, five reservoirs, four elevated water storage tanks, 43,860 valves and 9,500 public hydrants. To collect wastewater, DC Water operates 1,800 miles of sanitary and combined sewers, 22 flow-metering stations, and nine off-site wastewater pumping stations. To treat wastewater, DC Water operates the Blue Plains Advanced Wastewater Treatment Plant, the largest advanced wastewater treatment facility in the world.

If you're a DC Water customer and have questions about your service, please visit our online Customer Center or call Customer Service at 202-354-3600. 

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

DC Water Officials with NPS and ANC commissioners doing ceremonial groundbreaking
DC Water Breaks Ground on Piney Branch Tunnel, Final Phase of DC Clean Rivers Project

Today, DC Water broke ground on the Piney Branch Tunnel, the final major tunnel in our Clean Rivers Project. This work will help keep sewage and trash out of local waterways and make Rock Creek, the Potomac River, and the Chesapeake Bay cleaner for our community.

When we finish the Piney Branch Tunnel, it will hold at least 4.2 million gallons of rainwater and wastewater during heavy storms. Instead of overflowing into Piney Branch, that water will go to the Blue Plains Water Resource Recovery Facility, where it will be treated.

Latest Blog Post
Five photos from the American Water Works Association (AWWA) ACE26 conference featuring panel discussions, technical presentations, networking, and attendees posing at the ACE26 display.
ACE26 Highlights: How DC Water Advanced the Conversation on Water
More than 80 DC Water employees joined thousands of water professionals in Washington, D.C., sharing expertise, building partnerships and advancing conversations that will help shape the future of water.
Upcoming Meeting
Date
July 17, 2026
Friday, 2:00 PM

Upcoming Events

Jul 23
Jul 25

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.