Emergency Water Outage
May 29, 2026 | 05:00 PM

EMERGENCY WATER OUTAGE
May 29, 2026 | 12:00 PM

Impact Reporting

For years, DC Water has been the leader in the municipal water sector on non-financial disclosure. Our FY24 Impact & Resilience report discloses activities and risks related to our impact on the environment, in our community, and via our organizational governance. The report specifically outlines our resilience efforts including our Enterprise Risk Management (ERM) program and how we’ve prepared to respond to a variety of events. Our progress is tracked and reported using the Sustainability Accounting Standards Board (SASB) metrics for water utilities.

Programs and activities in this report emerge from our strategic plan, Blueprint 2.0, and are integrated into our team’s daily activities. 

We hope you enjoy reading about the new milestones that we have accomplished over the past financial year as well as updates to our ongoing projects. We look forward to improving on our efforts in the coming years, as we strive to be better informed and prepared for material risks and opportunities we face, and present our performance in addressing those risks in subsequent Impact & Resilience Annual Reports.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Close-up of the TBM cutterhead suspended by a crane
From Germany to DC, Emily Arrives on a One-Way Ticket to Help Build the Potomac River Tunnel

DC Water’s Newest Tunnel Boring Machine to Dig Tunnel’s Southern Segment

Emily, DC Water’s second tunnel boring machine for the Potomac River Tunnel Project, has arrived at the West Potomac Park construction site. Once assembled and launched, she will excavate the tunnel’s southern section.

Latest Blog Post
DC Water General Manager and CEO David Gadis recognizes Lily MacDonald during the May Board of Directors meeting.
From Classroom to Community: A Student Spotlight on DC Water's SPLASH Program
A speechwriting assignment became a call to action for water access and affordability through DC Water's SPLASH program.
Upcoming Meeting
Date
June 4, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.