EMERGENCY WATER MAIN REPAIR
Feb 08, 2026 | 05:30 AM

EMERGENCY WATER MAIN REPAIR
Feb 08, 2026 | 04:30 AM

EMERGENCY WATER MAIN REPAIR
Feb 08, 2026 | 04:00 AM

Meet Your Water Utility in Your Ward

March 05, 2012

Beginning this month, DC Water will partner with District Councilmembers to host several town hall meetings across the city. In these meetings, General Manager George S. Hawkins will address environmental programs, future water and sewer projects and issues facing local communities.

George Hawkins will personally invite many DC residents to the Town Hall Meetings through a robocall of individuals who have contacted DC Water with questions or concerns in the past.

"I feel very passionately about the critical service that we provide," said DC Water General Manager George S. Hawkins. "Water is life and without it, civilizations cannot survive, let alone thrive. These meetings are important because they give me the opportunity to share with customers why it’s important we do the work we have planned, and how that affects their rates."

Hawkins continued, "However, we do recognize that any rate increase may be a burden to our customers who struggle financially. That is why I strive to meet our customers in their neighborhoods to directly address all their concerns. We bring representatives from various departments to these meetings to proactively discuss upcoming projects and answer questions on a range of topics."

Meetings will be held in each ward and feature information on water quality, construction projects, employment, and customer service. Specific discussion topics will include water and sewer rates, drinking water, infrastructure, job opportunities and efforts to help clean local rivers. Meeting dates and locations follow below. More information is also available at dcwater.com/rates.

A public hearing regarding the 2013 proposed rates will be held on Wednesday, May 9 at 6:30 pm. The location is to be determined. For more information, please call the Office of External Affairs at 202-787-2200.

All Town Hall meetings begin at 6:30 pm.

Date Ward Location
March 7 Ward 7 Town Hall District Department of
Employment Services (Community Room),
4058 Minnesota Avenue, NE

March 13 Ward 2 Town Hall School Without Walls
(Common Area), 2130 G Street, NW

March 29 Ward 8 Town Hall Anacostia Public Library,
1800 Good Hope Rd, SE

April 05 Ward 6 Town Hall Watkins Elementary School
(Multipurpose Room),
420 12th St, SE

April 10 Ward 1 Town Hall Columbia Heights
Community Center (Multipurpose Room),
1480 Girard Street, NW

April 12 Ward 4 Town Hall Shepherd Elementary School
(Auditorium), 7800 14th Street, NW

April 24 Ward 3 Town Hall University of the
District of Columbia
(Windows Lounge),
4200 Connecticut Ave, NW

April 26 Ward 5 Town Hall Luke C. Moore Academy,
1001 Monroe Street, NE

Latest News

Trench boxes at construction site for new pit accessing Potomac Interceptor Upstream

DC Water and its contractors continue to make progress constructing new access points to the Potomac Interceptor, one upstream of the damaged section, and an additional entry downstream to divert more wastewater flow from the pipe. These access points will allow crews to install a bulkhead, blocking flow in the pipe upstream of the collapsed area, keeping the site as dry as possible so crews can safely remove an extensive rock dam currently blocking the pipe.

Photo of giant rock and boulder removed

DC Water is releasing new findings regarding the environmental impacts following the January 19, collapse in a section of the Potomac Interceptor. Based on flow monitoring data collected before and after interim bypass pumping was activated, DC Water estimates approximately 243 million gallons of wastewater has overflowed from the collapse site.

Image of rock blockage taken by CCTV inside the Potomac Interceptor downstream of the collapse

Update on Extended Repairs, Safety Measures, and Water Quality Monitoring

Overnight CCTV inspection of the Potomac Interceptor revealed the blockage inside the collapsed sewer line is far more significant, showing a large rock dam stretching approximately 30 feet downstream of the original failure.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Map of lane closure
Traffic Advisory: Rock Creek and Potomac Parkway NW Lane Closure Beginning Jan 19

Beginning on or about January 19, 2026, weather permitting, DC Water will implement a temporary lane closure on Rock Creek and Potomac Parkway NW b

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
February 19, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.