DC Water walk-in payments at Global Express Centers temporarily suspended

November 13, 2017

Global Express authorized payment locations are temporarily unable to accept payments at this time. Until they resume service, please use one of our other payment methods.

Those who would like to make their payments using cash should obtain a money order and mail to:

DC Water and Sewer Authority
Customer Service Department
P.O. Box 97200
Washington, D.C. 20090

Customers whose payments may be late due to delivery time are encouraged to call DC Water’s Customer Service (202-354-3600) to ensure no late fees are applied.

As always, customers may make one-time payments with credit card or bank account information over the phone any day at any time by calling 202-354-3600 or by using MyDCWater. More information on MyDCWater can be found at: dcwater.com/customer. We apologize for any inconvenience.

Latest News

Map of area on K and 30th St where utility investigation will occur

Map: The blue arrows represent the pedestrian detour. Motorists follow the yellow arrows. The bicycle trail remains open.

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT 

Beginning on or about May 8 ...

Images showing the crack in the crown of the red brick sewer.

DC Water is preparing for emergency repairs on a large sewer line next to Rock Creek, after discovering significant structural issues. The six-foot pipeline, known as the Rock Creek Main Interceptor ...

DC Water Potomac River Tunnel Project construction site at West Potomac Park

As part of the excavation work for DC Water’s Potomac River Tunnel Project, weekly controlled underground blasting operations at the West Potomac Park construction site will begin as early as next ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Map of area on K and 30th St where utility investigation will occur
TRAFFIC ADVISORY: 30th and K streets Northwest: Temporary Lane and Sidewalk Closures

Map: The blue arrows represent the pedestrian detour. Motorists follow the yellow arrows.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting