DC Water walk-in payments at Global Express Centers temporarily suspended

November 13, 2017

Global Express authorized payment locations are temporarily unable to accept payments at this time. Until they resume service, please use one of our other payment methods.

Those who would like to make their payments using cash should obtain a money order and mail to:

DC Water and Sewer Authority
Customer Service Department
P.O. Box 97200
Washington, D.C. 20090

Customers whose payments may be late due to delivery time are encouraged to call DC Water’s Customer Service (202-354-3600) to ensure no late fees are applied.

As always, customers may make one-time payments with credit card or bank account information over the phone any day at any time by calling 202-354-3600 or by using MyDCWater. More information on MyDCWater can be found at: dcwater.com/customer. We apologize for any inconvenience.

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DC Water is moving from daily Potomac River water quality testing to testing twice a week. The change is part of our continued response to the January Potomac Interceptor sewer collapse. Daily testing continued past the original July 31 end date and today will be the last day DC Water will test at the 10 current locations.

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Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Latest Blog Post
Plastic bottles, cups and other floating debris on the surface of the Anacostia River before the Anacostia River Tunnel began operating.
Cleaner Waterways Start With Everyday Choices
Protecting our waterways starts with everyday actions and continues through critical infrastructure designed to keep pollution out of our rivers.
Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.