DC Water walk-in payments at Global Express Centers temporarily suspended

November 13, 2017

Global Express authorized payment locations are temporarily unable to accept payments at this time. Until they resume service, please use one of our other payment methods.

Those who would like to make their payments using cash should obtain a money order and mail to:

DC Water and Sewer Authority
Customer Service Department
P.O. Box 97200
Washington, D.C. 20090

Customers whose payments may be late due to delivery time are encouraged to call DC Water’s Customer Service (202-354-3600) to ensure no late fees are applied.

As always, customers may make one-time payments with credit card or bank account information over the phone any day at any time by calling 202-354-3600 or by using MyDCWater. More information on MyDCWater can be found at: dcwater.com/customer. We apologize for any inconvenience.

Latest News

Map: The new trail route south of the work zone is a shared path for pedestrians, bicyclists, and motorists visiting the Washington Canoe Club.

The new trail route south of the work zone is a shared path for pedestrians, bicyclists, and motorists visiting the Washington Canoe Club.

CONSTRUCTION ACTIVITY NOTIFICATION - DC CLEAN RIVERS - POTOMAC ...

Phase 1 repair photo of tunnel and worker inside after completion

Following a nearly year-long construction effort, DC Water has completed repairs on a nine foot diameter, 140-year old sewer tunnel on 22nd Street Northwest. Construction was done in two phases, with ...

Graphic of Boil Water Advisory Lifted Notice with neighborhoods listed


**Advisory is Lifted as of 9:00 p.m., June 13, 2025** 

All DC Water customers in the impact area under the precautionary boil water advisory can use tap water for all purposes after following the ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Map: The new trail route south of the work zone is a shared path for pedestrians, bicyclists, and motorists visiting the Washington Canoe Club.
New Section of Capital Crescent Trail Opens, Potomac River Tunnel Construction moves to next phase

The new trail route south of the work zone is a shared path for pedestrians, bicyclists, and motorists visiting the Washington Canoe Club.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
June 24, 2025
Tuesday, 9:30 AM