Certain Northwest DC Customers Advised Not to Use Water

April 20, 2010

WASHINGTON, DC – THIS IS AN UPDATE

The District of Columbia Water and Sewer Authority (DC WASA) is advising customers in a specific area of Northwest not to use water until further notice because of a higher-than-normal chlorine concentration.

This means they should not shower with, drink, cook with or wash clothing with the water. Water should be used for flushing toilets only.

Also, this is due to an event that occurred this morning. This is not in relation to the normal, temporary disinfectant switch from chloramines to chlorine that takes place each spring. Customers in the affected area should not use the water.

The UPDATED boundaries of the area in question are indicated below.

West Boundary: Western Avenue, NW
North Boundary: River Road, NW
East Boundary: Connecticut Avenue, NW
South Boundary Nebraska Avenue, NW

Customers will be notified by the same means when the advisory is lifted. That is expected to occur later today.

The spike happened early this morning at DC WASA’s unmanned Fort Reno facility when it was offline for routine maintenance disinfection. At 7:30 this morning, operators at the DC WASA Bryant Street Pump Station identified a drop in the reservoir at Fort Reno, which indicated the possibility of a chlorine spike. DC WASA immediately dispatched staff to confirm a higher-than-normal chlorine concentration in the water, which they determined had happened at approximately 5 a.m.

Customers who used water with excess chlorine may have noticed taste and odor problems. While unlikely, the chlorine may also cause a reaction in individuals with sensitive skin. Anyone who observes such a reaction should contact a physician.

Some people who use water containing chlorine well in excess of the Maximum Residual Disinfectant Level (MRDL) (regulatory standard) could experience irritating effcts to their eyes and nose. Some people who drink water containing chlorine well in excess of the MRDL could experience stomach discomfort.

DC WASA notified the United States Environmental Protection Agency Region III immediately upon learning of the chlorine spike. Water-quality crews are monitoring the system across the entire affected area and will advise the public when the water supply has returned to normal. Our staff is also assessing the causes of the problem.

<b>For more information, please call DC WASAs 24-hour Emergency Center at 202-612-3400.</b>

Latest News

Photo of inside Potomac Interceptor at Dulles showing newly lined tunnel

First of four emergency repairs on Potomac Interceptor finished

DC Water has finished the first of four emergency repair projects on the Potomac Interceptor sewer line. Crews completed work today to strengthen a 600-foot section of pipe at Dulles International Airport.

Picture of repaired segment before the geopolymer work and after the work is done

Crews also reach a major milestone near Dulles International Airport as the next phase of repairs begins this week

DC Water has completed the first major step in emergency repairs to a 175-foot section of the Potomac Interceptor near Pennyfield Lock in Potomac, Maryland. Crews added a new, stronger lining inside the pipe after inspections found serious wear and damage. The work is part of ongoing repairs to 1,700 linear feet of pipe near Pennyfield Lock. Work began on Friday to apply geopolymer, a concrete-like material, inside the pipe. With the new lining complete, crews are preparing for the next phase of work for the remainder of the pipe segment.

image of clara barton parkway with lane closure marked in red

Beginning this week and continuing through mid-August, DC Water will temporarily close one lane overnight on Clara Barton Parkway at the Maryland-D.C. border. The closures are needed so crews can ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

DC Water Officials with NPS and ANC commissioners doing ceremonial groundbreaking
DC Water Breaks Ground on Piney Branch Tunnel, Final Phase of DC Clean Rivers Project

Today, DC Water broke ground on the Piney Branch Tunnel, the final major tunnel in our Clean Rivers Project. This work will help keep sewage and trash out of local waterways and make Rock Creek, the Potomac River, and the Chesapeake Bay cleaner for our community.

When we finish the Piney Branch Tunnel, it will hold at least 4.2 million gallons of rainwater and wastewater during heavy storms. Instead of overflowing into Piney Branch, that water will go to the Blue Plains Water Resource Recovery Facility, where it will be treated.

Latest Blog Post
Plastic bottles, cups and other floating debris on the surface of the Anacostia River before the Anacostia River Tunnel began operating.
Cleaner Waterways Start With Everyday Choices
Protecting our waterways starts with everyday actions and continues through critical infrastructure designed to keep pollution out of our rivers.
Upcoming Meeting

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.