Your Feedback Matters!

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July 02, 2024

DC Water values your perspective. We invite you to take part in our 2024 Voice of the Customer Survey, which will be conducted from July 1 to August 11. Your insights are instrumental in enhancing our services and adhering to our strategic plan, Blueprint 2.0. Our goal is to exceed your expectations.

If you haven’t received the survey invitation via email, you are still welcome to contribute by accessing the survey through this link.

The survey is concise, requiring approximately 5 minutes to complete. This is an opportunity for you to express your views and suggest improvements. Your feedback is highly valued, as it ensures that we maintain the highest standards of service. We appreciate your assistance and are committed to your satisfaction as we meet your water needs.

Voice of the Customer Survey

Latest Posts

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Jul 02, 2024
2024 Voice of the Customer Survey is open through August 11.
Leveraging Green Infrastructure for the Triple Bottom Line
Sep 27, 2023
Leveraging Green Infrastructure for the Triple Bottom Line
Cover of DC Water's FY22 ESG+R Report
Mar 03, 2023
DC Water is the first - and only - municipal water utility in the nation to issue this type of comprehensive ESG report.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Placeholder DC Water Image
Rock Creek Parkway and Virginia Avenue, NW: Temporary Lane Closures

(Washington, DC) –DC Water’s contractor on the Potomac River Tunnel Project will begin performing utility investigations along portions of Rock Cre

Latest Blog Post
Graphic with three emoji faces: smile, neutral and frown. DC Water logo and Voice of the Customer graphic are also included.
Your Feedback Matters!
2024 Voice of the Customer Survey is open through August 11.
Upcoming Meeting
Date
July 30, 2024
Time
Tuesday, 2:00 PM

Upcoming Events