Understanding What to do in an Emergency is Critical for Your Safety
A water emergency can affect the drinking water delivery system or the sewer system and can disrupt your service. Both types of water emergencies are rare, but it is important to know what to do if they happen.
Rock Creek and Potomac Parkway NW Beginning September 23, 2025, to Mid-November 2025
DC Water is installing temporary scaffolding at the Rock Creek Trail site, west of the Watergate Complex. Trail users are advised to adhere to flagger instructions during installation.
Scaffolding installation is expected to be completed by September 26, 2025, and will remain in place until mid-November 2025.
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.