Your Neighborhood is Our Office

You can find DC Water’s employees at neighborhood events, schools, festivals, or even just handing out water on a hot day. We do this because we care about our community. We travel throughout our city, meeting those who live or work in the District so we can understand your concerns and share updates about your water and sewer service.

You can tap into our wide range of community outreach services by requesting an expert speaker from our Speakers Bureau, inviting our employees to teach your students in the classroom, or by attending one of our many community events. At DC Water, we know how important it is to be out in our community, listening to our customers and providing information about the vital services we provide.

DC Water employees are involved in our local community by volunteering for many activities and fundraisers throughout the District. Our employees consider working at DC Water more than just a job- we care about our community, the work we do and those we serve.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Last gantry at the bottom of the shaft where crews connect it
Now Fully Assembled, It’s Full Speed Ahead for the tunnel boring machine Mary and the Potomac River Tunnel

Final Gantry Completes Mobile Support Train Behind Mary Stretching More Than 700 Feet

DC Water’s tunnel boring machine Mary may be the muscle behind the Potomac River Tunnel Project, but the gantries that trail behind her form the heart, brains, and guts of the operation. Now crews have lowered and connected the final gantry section, giving Mary the tools and equipment she needs to continue tunneling north.

Latest Blog Post
Emergency supplies arranged on a table, including bottled water, canned food, a backpack, first aid kit, flashlight, phone, medication and other essential items.
Simple Ways to Stay Prepared at Home
A few simple steps can help your household prepare for severe weather and temporary water or sewer service interruptions.
Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.