Your Neighborhood is Our Office

You can find DC Water’s employees at neighborhood events, schools, festivals, or even just handing out water on a hot day. We do this because we care about our community. We travel throughout our city, meeting those who live or work in the District so we can understand your concerns and share updates about your water and sewer service.

You can tap into our wide range of community outreach services by requesting an expert speaker from our Speakers Bureau, inviting our employees to teach your students in the classroom, or by attending one of our many community events. At DC Water, we know how important it is to be out in our community, listening to our customers and providing information about the vital services we provide.

DC Water employees are involved in our local community by volunteering for many activities and fundraisers throughout the District. Our employees consider working at DC Water more than just a job- we care about our community, the work we do and those we serve.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Christening of TBM Emily with DC Water Interim General Manager Matt Brown holding bottle of tap water to christen Emily
DC Water Welcomes the Community Underground to See the Potomac River Tunnel and Christens Tunnel Boring Machine Emily

DC Water celebrated the christening of Emily today. It’s the second giant tunnel boring machine (TBM) that will help build the 5.5-mile Potomac River Tunnel. The celebration continued with Community Day. Residents and families met Emily and stepped inside the tunnel where she will soon begin digging.

Latest Blog Post
Emergency supplies arranged on a table, including bottled water, canned food, a backpack, first aid kit, flashlight, phone, medication and other essential items.
Simple Ways to Stay Prepared at Home
A few simple steps can help your household prepare for severe weather and temporary water or sewer service interruptions.
Upcoming Meeting
Date
October 8, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.