Your Neighborhood is Our Office

You can find DC Water’s employees at neighborhood events, schools, festivals, or even just handing out water on a hot day. We do this because we care about our community. We travel throughout our city, meeting those who live or work in the District so we can understand your concerns and share updates about your water and sewer service.

You can tap into our wide range of community outreach services by requesting an expert speaker from our Speakers Bureau, inviting our employees to teach your students in the classroom, or by attending one of our many community events. At DC Water, we know how important it is to be out in our community, listening to our customers and providing information about the vital services we provide.

DC Water employees are involved in our local community by volunteering for many activities and fundraisers throughout the District. Our employees consider working at DC Water more than just a job- we care about our community, the work we do and those we serve.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Worker on side of steep slope
Canal Road Slope Stabilization Project Nears End; Off-peak Lane Closure to Replant Slope

TRAFFIC ADVISORY - CLEAN RIVERS - POTOMAC RIVER TUNNEL PROJECT

DC Water is in the final stretch of its slope stabilization project along Canal Road NW, a critical project that will pave the way for Potomac River Tunnel construction at this site. Beginning, the week of December 15, 2025, one westbound lane of Canal Road will be closed during daytime, off-peak hours on weekdays and Saturdays to hydroseed the slope.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.