Your Neighborhood is Our Office

You can find DC Water’s employees at neighborhood events, schools, festivals, or even just handing out water on a hot day. We do this because we care about our community. We travel throughout our city, meeting those who live or work in the District so we can understand your concerns and share updates about your water and sewer service.

You can tap into our wide range of community outreach services by requesting an expert speaker from our Speakers Bureau, inviting our employees to teach your students in the classroom, or by attending one of our many community events. At DC Water, we know how important it is to be out in our community, listening to our customers and providing information about the vital services we provide.

DC Water employees are involved in our local community by volunteering for many activities and fundraisers throughout the District. Our employees consider working at DC Water more than just a job- we care about our community, the work we do and those we serve.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Aerial View of Construction near Watergate Complex Shows cranes and construction of drop shaft underway
Scaffolding Installation Begins near Watergate Complex for Potomac River Tunnel Project

Rock Creek and Potomac Parkway NW Beginning September 23, 2025, to Mid-November 2025

DC Water is installing temporary scaffolding at the Rock Creek Trail site, west of the Watergate Complex. Trail users are advised to adhere to flagger instructions during installation.

Scaffolding installation is expected to be completed by September 26, 2025, and will remain in place until mid-November 2025.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
October 7, 2025
Tuesday, 9:30 AM

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.