NOFOL (Notice to Follow-Up) Compliance Fee (FAQ)

What is a NOFOL?

Notice of Follow Up (NOFOL) Compliance Fee is a one-time fee assessed to non-residential customers to emphasize the importance of addressing deficiencies noted by technicians following an inspection of the meter. Repair notices are issued when conditions exist that impede the transmission of meter readings or prohibit DC Water from reading, testing, accessing, or repairing the water meter or the meter transmitting device. The fee will be assessed to non-residential customers who have received the initial notification and a 14-day reminder notice without making repairs or failed to advise DC Water that the repair was completed. Customers that receive the fee due to non-compliance may also be billed on estimated reads until the outstanding issues are remedied.

How much is the fee?

NOFOL Non-Compliant Penalty (FY2026)   $505

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Map of Water Street and Capital Crescent Trail
TRAFFIC ADVISORY: Water Street NW at Georgetown Waterfront Park — Travel Lane and Sidewalk Closures

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT

Beginning on or about November 12, 2025, DC Water will begin preparing for construction on the Potomac River Tunnel on the 3300 block of Water Street NW, beneath the Whitehurst Freeway.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
November 12, 2025
Wednesday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.