Emergency Water Outage
May 29, 2026 | 05:00 PM

EMERGENCY WATER OUTAGE
May 29, 2026 | 12:00 PM

What lies beneath?

June 19, 2008

Drinking water is a critical public service and one that most of us take for granted. We expect it to be there when we turn on the tap or flush the toilet. Not many of us think about the 1,300 miles of pipelines and the 36,000 valves that bring the water to us. They’re out of sight, out of mind. At least until there’s a problem, like a water main break that could damage roadways, cause traffic delays and put homes and businesses out of water until repairs are made.
According to the American Water Works Association (AWWA), much of our drinking water infrastructure was constructed between 80 and 100 years ago, and the cost of repairing and replacing these aging pipelines ranges between $280 to $400 billion. That means we will pay more for water, and it’s an investment worth making.
Much of the District’s water system is made out of cast iron pipes, some of which are more than 100 years old. Since its creation in 1996, DC WASA has made significant progress in stabilizing the city’s water infrastructure. But, there’s much more to be done. In its 10-year Capital Improvements Program, DC WASA plans to spend more than $600 million on water system improvements.
Out of sight, out of mind doesn’t work for infrastructure; not for the maze of pipelines, much of which were laid before most of us were born, that delivers a product that’s critical to our health, public safety, and quality of life.

Latest News

Close-up of the TBM cutterhead suspended by a crane

DC Water’s Newest Tunnel Boring Machine to Dig Tunnel’s Southern Segment

Emily, DC Water’s second tunnel boring machine for the Potomac River Tunnel Project, has arrived at the West Potomac Park construction site. Once assembled and launched, she will excavate the tunnel’s southern section.

Information for the DC Water Town Hall on a graphic

DC Water is reminding community members that it will host a Town Hall on Thursday, May 28, from 7–9 p.m. at DC Water Headquarters to discuss proposed Fiscal Year 2027 budget updates and rate ...

Graphic with information about the town hall

DC Water’s proposed $1.9 billion operating and capital budget for Fiscal Year 2027, focused on Smart Spending for a Resilient Tomorrow, includes funding to help provide safe, reliable drinking water, upgrade aging water and sewer infrastructure, reduce pollution in local waterways, and continue removing lead service lines across the District.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Close-up of the TBM cutterhead suspended by a crane
From Germany to DC, Emily Arrives on a One-Way Ticket to Help Build the Potomac River Tunnel

DC Water’s Newest Tunnel Boring Machine to Dig Tunnel’s Southern Segment

Emily, DC Water’s second tunnel boring machine for the Potomac River Tunnel Project, has arrived at the West Potomac Park construction site. Once assembled and launched, she will excavate the tunnel’s southern section.

Latest Blog Post
DC Water General Manager and CEO David Gadis recognizes Lily MacDonald during the May Board of Directors meeting.
From Classroom to Community: A Student Spotlight on DC Water's SPLASH Program
A speechwriting assignment became a call to action for water access and affordability through DC Water's SPLASH program.
Upcoming Meeting
Date
June 4, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.