Emergency Water Outage
Dec 12, 2025 | 01:30 AM

Emergency Water Outage
Dec 11, 2025 | 10:00 PM

What lies beneath?

June 19, 2008

Drinking water is a critical public service and one that most of us take for granted. We expect it to be there when we turn on the tap or flush the toilet. Not many of us think about the 1,300 miles of pipelines and the 36,000 valves that bring the water to us. They’re out of sight, out of mind. At least until there’s a problem, like a water main break that could damage roadways, cause traffic delays and put homes and businesses out of water until repairs are made.
According to the American Water Works Association (AWWA), much of our drinking water infrastructure was constructed between 80 and 100 years ago, and the cost of repairing and replacing these aging pipelines ranges between $280 to $400 billion. That means we will pay more for water, and it’s an investment worth making.
Much of the District’s water system is made out of cast iron pipes, some of which are more than 100 years old. Since its creation in 1996, DC WASA has made significant progress in stabilizing the city’s water infrastructure. But, there’s much more to be done. In its 10-year Capital Improvements Program, DC WASA plans to spend more than $600 million on water system improvements.
Out of sight, out of mind doesn’t work for infrastructure; not for the maze of pipelines, much of which were laid before most of us were born, that delivers a product that’s critical to our health, public safety, and quality of life.

Latest News

Image of Wendy with EPA Letter

DC Water is reaching out to nearly 25,000 customers this month with important information about the material of their water service lines. These annual notifications are part of DC Water’s ongoing commitment to prevent exposure to lead and remove lead service lines from the District’s drinking water system through the Lead Free DC initiative.

Placeholder DC Water Image

Following the completion of priority valve repairs, DC Water will be doing road restoration work along New York Ave and Bladensburg Rd NE this weekend. The work will require lane closures for the duration of the weekend, reduce capacity, and may cause a significant impact to traffic.

Image: A long arm machine drilling anchor bolts into the slope.

On Saturday, November 22, 2025, one westbound lane of Canal Road Northwest NW will be closed between Foxhall Road (Glover-Archbold Trailhead) and the Georgetown University entrance. As part of DC Water’s slope stabilization project, a crew will remove debris from the bottom of the slope. The lane closure will be in effect from 7 a.m. to 7 p.m.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Image: A long arm machine drilling anchor bolts into the slope.
TRAFFIC ADVISORY: Single Westbound Lane Closure on Canal Road Saturday

On Saturday, November 22, 2025, one westbound lane of Canal Road Northwest NW will be closed between Foxhall Road (Glover-Archbold Trailhead) and the Georgetown University entrance. As part of DC Water’s slope stabilization project, a crew will remove debris from the bottom of the slope. The lane closure will be in effect from 7 a.m. to 7 p.m.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.