WASA OFFERS TIPS TO KEEP PIPES FROM FREEZING

February 06, 2007

With the deep freeze covering the Washington, DC area, the District of Columbia Water and Sewer Authority is offering some tips to keep your pipes from freezing.

•Dont turn the heat down too low in the basement.

•Fill holes in doors, windows and walls near meters and pipes. Ensure that the crawl spaces are sealed tight.

•Be sure that heat can circulate around the water meter and pipes. Water meter and pipes in or on outside walls, in an uninsulated cabinet or in an enclosed area can freeze if heat does not circulate through the area. This is especially true when wind-chill factors drop well below zero.

•Insulate pipes that have frozen in the past or that may be exposed to freezing temperatures. Check insulation for dampness. Wet insulation is worse than no insulation at all.

•If you have experienced frozen water pipes in the past, we suggest you open a faucet, closest to where your service line enters your residence. The flow of water should be more than a couple drops but much less than a full stream.

Latest News

Placeholder DC Water Image

DC Water will host a virtual community meeting on Thursday, June 11, 2026, to inform residents and other stakeholders about the emergency rehabilitation of a section of the Potomac Interceptor at Muddy Branch in Potomac, Maryland.

Four CCTV images of the pipe showing the condition of particular areas of the pipe

Measures are in place to help protect downstream drinking water infrastructure

DC Water is accelerating rehabilitation work on a section of the Potomac Interceptor at Muddy Branch near Pennyfield Lock (Lock 22) in Potomac, Maryland. Inspections found structural deterioration, including significant corrosion and exposed rebar, that requires immediate attention.

Photo of temporarily relocated section of Piney Branch Parkway

Following a 27-day closure, DC Water will reopen a section of Piney Branch Parkway between Arkansas Avenue and Beach Drive NW early Monday morning, restoring an important cross-town connection for thousands of District commuters. During the closure, a section of the road was temporarily relocated for construction of DC Water’s Piney Branch Tunnel Project.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Photo of temporarily relocated section of Piney Branch Parkway
Piney Branch Parkway Section to Reopen Monday, Restoring a Key Route for DC Commuters

Following a 27-day closure, DC Water will reopen a section of Piney Branch Parkway between Arkansas Avenue and Beach Drive NW early Monday morning, restoring an important cross-town connection for thousands of District commuters. During the closure, a section of the road was temporarily relocated for construction of DC Water’s Piney Branch Tunnel Project.

Latest Blog Post
DC Water General Manager and CEO David Gadis recognizes Lily MacDonald during the May Board of Directors meeting.
From Classroom to Community: A Student Spotlight on DC Water's SPLASH Program
A speechwriting assignment became a call to action for water access and affordability through DC Water's SPLASH program.
Upcoming Meeting
Date
June 18, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.