EMERGENCY WATER MAIN REPAIR
Jan 25, 2026 | 01:39 PM

Emergency Water Outage
Jan 25, 2026 | 11:05 AM

WASA OFFERS TIPS TO KEEP PIPES FROM FREEZING

February 06, 2007

With the deep freeze covering the Washington, DC area, the District of Columbia Water and Sewer Authority is offering some tips to keep your pipes from freezing.

•Dont turn the heat down too low in the basement.

•Fill holes in doors, windows and walls near meters and pipes. Ensure that the crawl spaces are sealed tight.

•Be sure that heat can circulate around the water meter and pipes. Water meter and pipes in or on outside walls, in an uninsulated cabinet or in an enclosed area can freeze if heat does not circulate through the area. This is especially true when wind-chill factors drop well below zero.

•Insulate pipes that have frozen in the past or that may be exposed to freezing temperatures. Check insulation for dampness. Wet insulation is worse than no insulation at all.

•If you have experienced frozen water pipes in the past, we suggest you open a faucet, closest to where your service line enters your residence. The flow of water should be more than a couple drops but much less than a full stream.

Latest News

Photo of the Potomac Interceptor Bypass where overflow reentering the sewer line

DC Water is nearing full containment on a sanitary sewer overflow, nearly a week after a section of the Potomac Interceptor – a major sewer line – collapsed in Montgomery County, MD. In the first full day of operation since a temporary bypass system was activated, the flow of wastewater downstream where it re-enters the sewer line has increased by about 40 million gallons per day.

A DC Water employee breaks up ice on a sidewalk

Measures in Place to Help Ensure Water Service and Customer Safety

Pipes from three of the pumps discharge flow into the C&O Canal

Six Pumps Turned On and Rerouting Wastewater Around Collapsed Section of the Sewer Line.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Map of lane closure
Traffic Advisory: Rock Creek and Potomac Parkway NW Lane Closure Beginning Jan 19

Beginning on or about January 19, 2026, weather permitting, DC Water will implement a temporary lane closure on Rock Creek and Potomac Parkway NW b

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
January 27, 2026
Tuesday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.