Emergency Water Main Repair
Jan 30, 2026 | 01:35 PM

Emergency Water Main Repair
Jan 30, 2026 | 01:32 PM

EMERGENCY WATER OUTAGE
Jan 30, 2026 | 12:00 PM

UPDATE: DC Water Lifts Boil Water Advisory for All Affected Customers – Effective 7:30 AM July 4, 2024

July 04, 2024

All DC Water customers under the precautionary boil water advisory can use tap water for all purposes after it was confirmed that drinking water provided by the Washington Aqueduct never deviated from U.S. EPA established water quality standards as had been anticipated.

Under advice from the Washington Aqueduct, DC Water issued the precautionary boil water advisory as a conservative measure to protect public health, and we sincerely appreciate our customers’ patience while we took necessary precautions to ensure the safety of the tap water we deliver.

The advisory affected all customers in the District of Columbia, as well as the Pentagon, Arlington National Cemetery and Reagan National Airport. Arlington County customers were also impacted.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this public notice in a public place or distributing copies by hand or mail.

DC Water will work with customers to answer questions and respond to additional issues following the Boil Water Advisory. Questions can be directed to DC Water Customer Service at 202-354-3600 (Monday through Friday, 8:00 a.m. to 5:00 p.m.) or the 24-Hour Command Center at 202-612-3400. Information is also available at dcwater.com and Bilingual FAQs are provided at www.dcwater.com/boilwaterFAQ.

Este aviso y más información están también disponibles en www.dcwater.com y preguntas frecuentes bilingües se encuentran en www.dcwater.com/boilwaterFAQ

Latest News

Photo of collapse site and federal, state, local officials in background

Federal, State, and Local Officials Get Firsthand Look at Collapse Site and Repair Efforts

Over the past 24-hours, DC Water engineers for the first time report no sanitary sewer overflows escaping from a damaged section of the Potomac Interceptor since the incident happened. The 72-inch diameter pipe section collapsed on January 19, along Clara Barton Parkway and the C & O Canal National Historical Park in Montgomery County, MD.

Photo of collapse site of Potomac Interceptor and excavation underway

Excavation is underway to access a damaged section of the Potomac Interceptor, a major sewer line that collapsed on January 19, along Clara Barton Parkway near the 495-interchange and C & O National ...

Graphic inviting people to join the meeting Jan 28 6pm - 7pm

This week’s heavy snow, icy conditions, and extreme cold have brought challenges to the DC region —exactly the kind of weather that can impact how DC Water’s Lead Free DC Program replaces lead service lines. That’s why we’re reminding you to join us tomorrow, January 28, from 6 p.m. to 7 p.m., for an important Lead Free DC (LFDC) virtual community meeting.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
New Path for Capital Crescent Trail Opens at Georgetown Waterfront Park

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
February 5, 2026
Thursday, 9:30 AM

Upcoming Events

Feb 2
6:30 pm - 9:00 pm

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.