EMERGENCY WATER MAIN REPAIR
Jan 25, 2026 | 01:39 PM

Emergency Water Outage
Jan 25, 2026 | 11:05 AM

Ensure High Quality Drinking Water from the Tap

June 19, 2008

Once water leaves the public mains and enters household plumbing, especially for long stagnation periods, water quality may change, resulting in taste and odor problems.

WASA recommends the following steps to improve the quality of drinking water in the home.

The quality of drinking water is affected as it flows through WASA’s 1300-mile distribution system. Water quality may deteriorate before it enters homes.

- If water has been stagnant for more than six (6) hours, run the cold water for approximately two minutes from the faucet before using for drinking or cooking.
- Routinely remove and clean the faucet strainer and aerator to remove debris.
- Regularly replace home water filters as instructed by the manufacturer since used filters can elevate bacteria levels and accumulate metals.
- Drain hot water heaters annually to remove sediment and calcium particles that can affect water pressure.

Latest News

Photo of the Potomac Interceptor Bypass where overflow reentering the sewer line

DC Water is nearing full containment on a sanitary sewer overflow, nearly a week after a section of the Potomac Interceptor – a major sewer line – collapsed in Montgomery County, MD. In the first full day of operation since a temporary bypass system was activated, the flow of wastewater downstream where it re-enters the sewer line has increased by about 40 million gallons per day.

A DC Water employee breaks up ice on a sidewalk

Measures in Place to Help Ensure Water Service and Customer Safety

Pipes from three of the pumps discharge flow into the C&O Canal

Six Pumps Turned On and Rerouting Wastewater Around Collapsed Section of the Sewer Line.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Map of lane closure
Traffic Advisory: Rock Creek and Potomac Parkway NW Lane Closure Beginning Jan 19

Beginning on or about January 19, 2026, weather permitting, DC Water will implement a temporary lane closure on Rock Creek and Potomac Parkway NW b

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
January 27, 2026
Tuesday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 40% of the last 3 payments made and in the new fiscal year 50% will be credited. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.