*** 12/19/14: 8:45 am UPDATE ***

December 19, 2014

The Do Not Drink Advisory remains in effect until further notice. DC Water crews flushed an expanded area of the distribution system last night and into this morning in an attempt to clean the system. The Authority is conducting further testing. Responses to frequently asked questions are available online: http://www.dcwater.com/news/factsheet/pdfs/DoNotDrink_FAQ.pdf.

DC Water, EPA, DDOE and other DC agencies continue to work together to investigate. DC Water is asking the public to contact the Authority at 202-612-3400 if they are aware of any potential petroleum leaks in the area.

Water will be available for customers affected by the Advisory until further notice. Customers should bring water containers, such as reusable water bottles or other large water receptacles to the Quench Buggy, which is located at O Street, NW between 6th and 7th Street today.

IMPORTANT: The impact area changed slightly as of 6:30 pm last night. Customers in the additional area were notified door-to-door last night. Please Continue to refer to the interactive map at http://bit.ly/1xrvzFM. The map will be updated as the investigation better defines the affected area.
Current directional boundaries are as follows:
South — Q St. NW and Rhode Island Ave. NW
East — New Jersey Ave NW
West — 13th St. NW
North — S St. NW (between 9th St. NW and 13th St. NW) and T St. NW (between 7th St. NW and 9th St. NW) and Florida Ave NW (between 7th St. and New Jersey Ave. NW)

Customers in other areas of the District of Columbia are not affected and can continue to use their water as usual. DC Water advises customers in the impact area to use bottled water for drinking and cooking until testing confirms that the water is safe. To minimize any health risk, follow the instructions outlined below:

Do not use tap water for:
• Drinking
• Preparing and cooking food, including washing fruits and vegetables
• Preparing infant formula
• Brushing teeth
• Making ice and washing dishes
• Giving water to pets
• Taking showers and baths
**Skin and eye irritations may occur if water is used for bathing and other hygiene activities.

Continue to use water for:
• Washing clothes
• Flushing the toilet
• Watering plants

DC Water is reaching out to additional agencies for support and is escalating the investigation. We apologize for the inconvenience and appreciate our customer’s patience as we take necessary precautions to protect public health. The Authority also asks that anyone with knowledge about a building or activity in the area that may be leaking a heavy oil compound, to contact DC Water’s Command Center at 202-612-3400.

If you notice a petroleum smell from your drinking water, please do not consume the water and do not use it for bathing or other hygiene activities. If you have specific health concerns or experience any unexpected symptoms of illness, contact your healthcare provider immediately.

The advisory began on Wednesday, December 17, 2014, after DC Water received reports of a petroleum-type smell in the drinking water in a portion of northwest DC.

Customers will be notified immediately when the advisory is lifted.

Share this information with everyone who drinks or uses this water, especially those who may not receive this notice directly (for example, people in apartments, nursing homes, schools, and businesses).

For more information, visit www.dcwater.com or contact DC Water Customer Service at 202-354-3600 or the 24-Hour Command Center at 202-612-3400.

Latest News

Photo of Potomac River at the overflow location

Hundreds of Sampling Results Confirm Return to Normal Bacteria Levels in Potomac River

DC Water has outlined its next steps to complete the environmental cleanup and its plan for continued water quality monitoring this summer, as part of the ongoing response to January’s failure in the Potomac Interceptor sewer pipeline. The plan, submitted to the Maryland Department of the Environment (MDE), is supported by extensive data from hundreds of samples.

crews removing soil in C & O Canal

Work continues to remove the remaining soil between locks 10 and 12 of the C & O Canal which was used as an emergency bypass while the Potomac Interceptor was repaired. Crews area also removing plants, trees, and shrubs in preparation for the long-term rehabilitation of the Potomac Interceptor.

Placeholder DC Water Image

DC Water has nearly completed construction site preparation for the Piney Branch Tunnel project, including tree removal, and installation of fences, erosion and sediment controls, utilities, and ...

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Placeholder DC Water Image
Piney Branch Parkway Temporary Closure and Relocation

DC Water has nearly completed construction site preparation for the Piney Branch Tunnel project, including tree removal, and installation of fences

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting

Upcoming Events

May 16
2:00 pm - 6:00 pm
May 20

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.