EMERGENCY WATER OUTAGE
Feb 13, 2026 | 05:30 PM

EMERGENCY WATER OUTAGE
Feb 13, 2026 | 01:30 PM

EMERGENCY WATER OUTAGE
Feb 13, 2026 | 01:04 PM

Do not flush paper towels, wipes or facial tissues—they clog your pipes and our pumps!

March 27, 2020
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As toilet paper is now so hard to find, many District residents and employees are turning to alternatives. If you must use something other than toilet paper, please be sure to discard it in the trash.

Only toilet paper is designed to break apart in pipes and sewers. Toilet paper goes through extensive testing to ensure that it disintegrates as it is flushed, other products remain intact and obstruct pipes.

Don’t be fooled by wipes packaging claims that these products are flushable. They are not. These and other alternatives may make it down your toilet, but they cause a number of problems on their journey to the wastewater treatment plant. They can, and do, clog pipes causing backups in homes and neighborhoods. Wipes, and other tp alternatives, form giant globs that tangle and damage DC Water’s sewer pumps.

“We know these are trying times,” said DC Water CEO and General Manager David L. Gadis. “But one simple action – to throw these items in the trash rather than flushing them – can save you from even further disruption—and plumber’s fees. Water and sewer services are critical in solving this current health crisis. Please protect our systems and your health.”

More information on protecting your pipes can be found at protectyourpipes.org/

Wipes stuck in equipment at DC Water's Potomac Sewer Pumping Station.

 

Latest News

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No overflow events impacting surface waters have been reported in the past 24 hours as crews continue advancing construction of the two new access pits to support full installation of the enhanced bypass pumping system. Additional high-capacity bypass pumps are on site in advance of the forecasted weather on Sunday to help manage anticipated higher flows associated with rainfall and snowmelt.

DC Water CEO David Gadis talks to Chief Operating Officer Matt Brown on site.

Potomac Interceptor Repair Update
February 12, 2026

Highlights:

  • No overflow events impacting surface waters have been reported in the past 24 hours.
  • Crews continue advancing construction of two new access ...
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To our neighbors, community partners, and everyone who cares deeply about the Potomac River and our shared commitment to the Potomac River.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Picture of new bike pedestrian path and traffic detour
New Path for Capital Crescent Trail Opens at Georgetown Waterfront Park

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT
If you bike, drive, or walk through Georgetown, we’ve got changes starting this week around the Potomac River Tunnel construction on Water Street NW. The Capital Crescent Trail has a new temporary detour through Georgetown Waterfront Park, open now for cyclists between 33rd and Potomac streets NW.

Latest Blog Post
A helicopter lowers a drill rig to workers on the Potomac River.
DC Water begins drilling in Potomac River to explore options to rehab underwater sewer line
When one of your major sewer lines runs through the Potomac River, a backhoe and trencher won't do. That's why we've got helicopters carrying a 14-ton drill and workers suspended midair over the Potomac.
Upcoming Meeting
Date
February 19, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.