DC Water Takes Added Steps to Protect Customers During Heavy Rains

October 29, 2020

Additional crews, mechanics and staff from DC Water are on standby today as the authority works to make sure that heavy rainfall in the area does not adversely impact its services.

As usual, most of the effort is centered around storm drains, sewer lines and sewer operations; DC Water expects little to no impact on water delivery for customers based on the heavy rain.

“We prepare for whatever Mother Nature is going to throw at us,” said Chief Executive Officer and General Manager David L. Gadis. “Everyone from customer service to our men and women in the field are prepared to respond to this heavy rainfall.”

On September 10, heavy rains caused widespread flooding across the east coast, including the District, and many people experienced flooding. The District’s sewer system operated as designed but was overloaded by the historic rainfall that fell in a short amount of time that day. 

Among the preparations by DC Water in anticipation of today’s rain surge:

  • Mechanics, electricians and instrumentation techs are on standby at sewer and stormwater pumping stations.
  • A flatbed truck has already been loaded with hoses and pumps in case they need to be deployed.
  • Three catch basin cleaning crews are working all day to clear clogged storm drains
  • Crews are ready to respond at a moment’s notice to any flooding at pump stations.

DC Water has taken many steps to manage stormwater and mitigate flooding, most notably with the award-winning Clean Rivers Project, which has been underway for a decade.

As part of that program, large underground tunnels divert sewage and stormwater overflows away from streets, homes or waterways like the Anacostia River and instead pump it to Blue Plains Treatment plant.

The Anacostia Tunnel project can hold up to 100 million gallons of combined sewage while the First Street Tunnel and other improvements provide 9 million gallons of storage in Bloomingdale and LeDroit Park.

As always, DC Water strongly encourages all customers to check their own gutters and downspouts to make sure they are clear of debris. And if you spot any clogged or blocked storm drains immediately call our command center at 202-612-3400.

Latest News

Map of lane closure on Clara Barton Parkway at Maryland-DC Border

Drivers should expect delays on Clara Barton Parkway at the Maryland – DC border on Saturday, Sept 26. One lane will be closed from 7 a.m. to 3 p.m. while DC Water makes repairs as part of ongoing ...

Christening of TBM Emily with DC Water Interim General Manager Matt Brown holding bottle of tap water to christen Emily

DC Water celebrated the christening of Emily today. It’s the second giant tunnel boring machine (TBM) that will help build the 5.5-mile Potomac River Tunnel. The celebration continued with Community Day. Residents and families met Emily and stepped inside the tunnel where she will soon begin digging.

Map: Temporary closure of the southbound curb lane on Rock Creek and Potomac Parkway NW

DC CLEAN RIVERS – POTOMAC RIVER TUNNEL PROJECT

Drivers should expect a temporary southbound lane closure on Rock Creek and Potomac Parkway NW between F St and Virginia Ave on Saturday, September 19, and Sunday, September 20, 2026. The closure will be in place from 7 a.m. to 7 p.m. each day, weather permitting.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Christening of TBM Emily with DC Water Interim General Manager Matt Brown holding bottle of tap water to christen Emily
DC Water Welcomes the Community Underground to See the Potomac River Tunnel and Christens Tunnel Boring Machine Emily

DC Water celebrated the christening of Emily today. It’s the second giant tunnel boring machine (TBM) that will help build the 5.5-mile Potomac River Tunnel. The celebration continued with Community Day. Residents and families met Emily and stepped inside the tunnel where she will soon begin digging.

Latest Blog Post
Emergency supplies arranged on a table, including bottled water, canned food, a backpack, first aid kit, flashlight, phone, medication and other essential items.
Simple Ways to Stay Prepared at Home
A few simple steps can help your household prepare for severe weather and temporary water or sewer service interruptions.
Upcoming Meeting
Date
October 8, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.