Emergency Water Outage
May 29, 2026 | 05:00 PM

EMERGENCY WATER OUTAGE
May 29, 2026 | 12:00 PM

Tips for Preventing Cross Connections

Tips for Protecting Your Home or Business from Cross-connections

  • Learn how to eliminate or control cross-connections with backflow preventers.
  • Do not submerge hoses or place hoses where they could become submerged, such as sinks, tubs, or pools.
  • Install hose bib vacuum breakers on hose spigots.
  • Have your plumbing system surveyed for cross-connections by a certified backflow preventer inspector.
  • Ensure the correct backflow preventer is installed on your irrigation system.
  • Have your backflow prevention assembly(s) inspected annually by a certified backflow preventer inspector. For additional information on backflow preventers and air gaps, please refer to the Backflow Preventers link below in Customer Resources.
  • Immediately replace or repair any backflow prevention assembly that fails inspection.
  • Submit annual inspection reports to the DC Water Compliance Program.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

Close-up of the TBM cutterhead suspended by a crane
From Germany to DC, Emily Arrives on a One-Way Ticket to Help Build the Potomac River Tunnel

DC Water’s Newest Tunnel Boring Machine to Dig Tunnel’s Southern Segment

Emily, DC Water’s second tunnel boring machine for the Potomac River Tunnel Project, has arrived at the West Potomac Park construction site. Once assembled and launched, she will excavate the tunnel’s southern section.

Latest Blog Post
DC Water General Manager and CEO David Gadis recognizes Lily MacDonald during the May Board of Directors meeting.
From Classroom to Community: A Student Spotlight on DC Water's SPLASH Program
A speechwriting assignment became a call to action for water access and affordability through DC Water's SPLASH program.
Upcoming Meeting
Date
June 4, 2026
Thursday, 9:30 AM

Upcoming Events

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.