EMERGENCY WATER OUTAGE
Jul 16, 2026 | 07:30 PM

EMERGENCY WATER OUTAGE
Jul 16, 2026 | 10:30 AM

Right of Entry Authorization Form

Lead Free DC is working to replace all lead service lines throughout the District. To sign up for a free lead service line replacement when DC Water is replacing lead service lines on your block, you must sign a Right of Entry Authorization Form (ROE Form). This form gives permission for DC Water and its contractors to replace the lead service line on your private property. This ROE form must be signed and submitted by the property owner or authorized person. The Authorized Person (resident or other party) must submit a notarized letter from the property owner or other legal documentation authorizing them to represent the owner.

Follow this guide to fill out your ROE form using DocuSign.

Sign your ROE form online using DocuSign.

Review this guide to understand what the contractor will do in 4 steps.

If you need assistance or have questions about filling out the authorization form, please email lead@dcwater.com or call (202) 787-4044.

Need help in another language? 

Translated ROE forms are available in Amharic, Chinese (Simplified and Traditional), French, Korean, Spanish, and Vietnamese below.

  1. Select your preferred language and download the form.
    1. Amharic
    2. Chinese (Simplified)
    3. Chinese (Traditional)
    4. French
    5. Korean
    6. Spanish
    7. Vietnamese
  2. After filling it out and signing, you can submit it by:
    1. Emailing it to lead@dcwater.com
    2. Mailing it to 5000 Overlook Avenue, SW, COF Bldg., 5th Floor, Washington, DC 20032.
       

If you need help accessing, completing, or submitting the form, please don’t hesitate to contact us at lead@dcwater.com or 202-787-4044. We're here to help.

I've signed my ROE form. What's Next?

After you've signed and submitted your ROE form to DC Water, a contractor will contact you to schedule your lead service line replacement once construction is getting ready to start on your block. 

  • See when construction is scheduled for your block by searching your address on our Construction Dashboard.
  • Learn what to expect for your service line replacement by watching this video!
  • Learn about filtering your water to remove lead here.

Have questions? Contact us at lead@dcwater.com or 202-787-4044.

Upcoming Meeting

Board of Directors Meeting

April 24, 2023

Monday 9:00 AM

Announcement

DC Water Officials with NPS and ANC commissioners doing ceremonial groundbreaking
DC Water Breaks Ground on Piney Branch Tunnel, Final Phase of DC Clean Rivers Project

Today, DC Water broke ground on the Piney Branch Tunnel, the final major tunnel in our Clean Rivers Project. This work will help keep sewage and trash out of local waterways and make Rock Creek, the Potomac River, and the Chesapeake Bay cleaner for our community.

When we finish the Piney Branch Tunnel, it will hold at least 4.2 million gallons of rainwater and wastewater during heavy storms. Instead of overflowing into Piney Branch, that water will go to the Blue Plains Water Resource Recovery Facility, where it will be treated.

Latest Blog Post
Five photos from the American Water Works Association (AWWA) ACE26 conference featuring panel discussions, technical presentations, networking, and attendees posing at the ACE26 display.
ACE26 Highlights: How DC Water Advanced the Conversation on Water
More than 80 DC Water employees joined thousands of water professionals in Washington, D.C., sharing expertise, building partnerships and advancing conversations that will help shape the future of water.
Upcoming Meeting
Date
July 17, 2026
Friday, 2:00 PM

Upcoming Events

Jul 23
Jul 25

Customer Service Center Announcement

Payment Plan Incentive: provides a credit back of 50% of the last 3 payments made. Eligible participants are residential customers who have had an outstanding balance for 60 days or greater and with an outstanding balance of $500 or more.