Customer Care & Operations
Rates & Metering
We have all the information you need about rates and water meters. You can even sign up to receive a notice if your water usage is higher than normal.
- FY 2014 Effective Rates
- Understanding Rates
- Notice of final rulemaking (PDF)
- General Manager's Presentation for 2013 Ward Town Halls (PPTX)
In partnership with District Councilmembers, DC Water co-hosted its 4th annual ward town hall meeting series during March and April. As in previous years, DC Water General Manager George Hawkins toured the District to talk about water projects and issues impacting communities throughout the city. More than 300 residents from the District's 8 wards attended this year's meetings.Following the town hall meetings, the DC Water Board of Directors held a Public Hearing on Wednesday, May 8, 2013 at the Washington Metropolitan Council of Governments, 777 North Capitol Street, NE at 6:30 pm. Customers attended this important hearing and testified in person about our service, our goals and our rate proposal. The Board considered comments and approved the following rate increases in the meeting held on July 3, 2013.
For more information on the FY 2014 Approved Operating and Capital Budgets, please visit this link.
|Approved FY 2014 (Effective 10/1/2013)|
|Rate Class||Ccf (hundred cubic feet)||1,000 Gallons|
|PILOT (Payment In Lieu Of Taxes) Fee|
|The Right of Way (ROW) Fee|
|Groundwater Sewer Charge*|
|per ERU (Equivalent Residential Unit)|
|Clean Rivers Impervious Area Charge|
|FY 2014 †|
|DC Water Retail Rates*||$53.65|
|Clean Rivers Impervious Area Charge||$11.85|
|DC Water Customer Metering Fee**||$3.86|
|Subtotal DC Water Rates & Charges||$69.36|
|Increase Over Prior Year||$5.09|
|District of Columbia PILOT Fee*||$3.55|
|District of Columbia Right of Way Fee*||$1.14|
|District of Columbia Stormwater Fee*||$2.67|
|Subtotal District of Columbia Charges||$7.36|
|Total Amount Appearing on DC Water Bill||$76.72|
|Increase Over Prior Year||$5.36|
*Assumes average monthly consumption of 6.69 Ccf or 5,004 gallons.
**The DC Water Customer Metering Fee varies by meter size. The fee given here is the lowest fee and operates as a baseline.
† FY 2014 is effective October 1, 2013
DC Water bills residential, commercial and government customers on a monthly basis. The water and sewer bills incorporate DC Water charges and District of Columbia charges together on the same bill. The District of Columbia charges are collected by DC Water, who in turn, passes those fees on to the District. The District fees include PILOT (payment in lieu of taxes), ROW (right-of-way) and stormwater.
DC Water charges for water, sewer, customer metering and impervious area. Water and sewer charges are billed volumetrically, that is, they are based on how much water a household or business consumes. The Clean Rivers Impervious Area Charge (CRIAC) is a sewer fee that takes into account the area on a property that is made of impermeable surface, which contributes to runoff and combined sewer overflows. The CRIAC generates funds to cover the cost of the Clean Rivers Project (also referred to as the Combined Sewer Overflow Long Term Control Plan detailed under the "What We Do" section of this website,) a $2.6 billion capital project mandated by the federal government. The customer metering fee is a flat fee based on the meter's size.
How rates are set
Rates are set annually through a year-long process that begins with DC Water developing a budget based on capital and operating needs. Once the budget is approved by the Board of Directors, a rate structure is proposed and communicated via the DC Register, newspapers, town hall public meetings and a public hearing. These are all opportunities for the public to comment on the proposed rates. The DC Water Board of Directors votes on the rate proposal in July, to be implemented in the October bill.
What can you find in this section?
Public Hearing Testimony (PDF 339 kb)
May 8th, 2013 testimony of General Manager George S. Hawkins to the Metropolitan Washington Council of Governments
- Impervious Area Charge
Automatic Meter Reading
Learn about one of DC Water's major projects to improve service to customers.
- Sign Up For High Usage Alerts
- Water Meters