Customer Care & Operations
Paying Your Bill
Bill Payment Options
DC Water offers several ways for you to pay your bill:
Check or Money Order:
You may either mail a check or money order back to DC Water in the envelope enclosed with your printed bill. Please allow plenty
of time for receipt of US mail. Delay in postal delivery may result in a late fee assessment. To ensure timely receipt, you can
also pay your current bill at one of the many TD Bank branches in the Washington
Metropolitan Area. You can also pay your bill by cash or check at our business office, located at:
810 First Street, NE
Washington, DC 20002
- Automatic Bill Payment: For your convenience, DC Water now offers automatic bill payment through Electronic Funds Transfer (EFT), which automatically deducts money from your checking or savings account. You will still receive an itemized statement, but you won't have to write checks. Instead, the bank sends the funds for you. You may sign up for this option on My DC Water ( register for My DC Water here ) under the "Pay my bill" option. See a demo of how easy it is to register for "My DC Water" before you get started!
- Credit Card: DC Water is happy to accept credit card payments from your VISA, Mastercard, or Discover Card. You can pay online or simply call (202) 354-3600, 24 hours a day. See a demo of how easy it is to register for "My DC Water" before you get started!
- Billing/Payment Online: Now you can make your entire billing process electronic. Sign up for e-Bill Notification to receive an e-mail instead of a printed bill. Then pay using your credit card through the "My DC Water" online billing system. Or, signup for the recurring credit card payment option. See a demo of how easy it is to register for "My DC Water" before you get started!