Billing & Payment

DC Water makes it easy for you to understand and pay your bill. We're here to help you, whether you have questions about a higher-than-expected bill or you'd like to learn how to read your water meter.

Be sure to sign up for our easy-to-use My DC Water tool. You can choose from a variety of bill payment options including credit card, recurring credit card payment, and electronic funds transfer. You can also view your historical water usage and easily request service online. My DC Water will save you time!

What can you find in this section?

  • FAQ
    A list of the most frequently asked questions concerning "My DC Water" and billing issues.
  • Paying Your Bill
    Learn how to read your water bill and meter, and see your billing payment options.
  • My DC Water Demo
    Take a quick tour of My DC Water and find out how to sign up.
  • Disputing A Bill
    Contact us to resolve your billing issue. We're here to help!
  • Customer Assistance Program
    Review information on DC Water's special programs for customers with special needs.
  • High Bill Help
    Find out the various reasons your water bill might be higher than normal.
  • Electronic Billing
    By signing up, you will enjoy the convenience of receiving and viewing your bill online.
  • Reading Your Meter
    Reading Your Meter details

My DC Water Login

  • Pay bills
  • Update Account
  • View consumption
  • View your Clean Rivers IAC

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Customer Care & Operations

My DC Water Login

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