Consumer Services & Outreach
Speakers Bureau Topics
Looking for a speaker for your organization of 10 people or more? Use our easy online form to make your request. Speakers will make a short presentation and answer questions at your organization's meeting at no charge. Arrangements can be made for both day and evening meetings.
You can download a complete list of Speakers Bureau topics (PDF 1.9 mb) .
If your organization would like to hear about a topic not listed, we want to hear from you. Please email your topic to speakers.bureau@dcwater.com or call 202-787-2200 with your idea.
Click on the title of any of the topics listed below to request a speaker for your group or organization.
Customer Services
- Serving You — Serving Your Neighborhood
- DC Water has several programs that assist needy customers with their water and sewer bills and a number of projects to improve services in the community.
- Water and Sewer Rates — Understanding Your Bill
- Learn why and how DC Water establishes rates for water and sewer services.
- Interactive Customer Service Tools
- You can pay bills online, track your water usage, get e-mails or text message on water shutdowns and alerts during high water use.
- Preventing Sewer Back-ups and Floods
- Learn what you can do to help ensure that your home stays dry and protected during heavy rain or flooding conditions.
- Getting Rid of Fat, Oil and Grease (FOG) the Right Way
- DC Water processes approximately 50,000 pounds of FOG a day. FOG can block the sewer system, cause messy and expensive sewer backups and repairs, and harm the environment.
General
- The History of the District's Water and Sewer Systems
- The history and evolution of this critical infrastructure is an amazing story.
- Careers in the Water and Wastewater Industry
- Learn about the many career opportunities, ranging from plant operators to environmental scientists.
- Safety and Security for Water/Sewer Services in the Nation’s Capital
- How does DC Water protect its operations and continue providing critical water and sewer services in the event of natural or man-made emergencies?
- Safety is Everybody’s Business: How do we prepare for emergencies at home or in the workplace
- Most likely, the unexpected will happen. How can we make our workplace or home safer and more secure?
- DC Water Today and Tomorrow
- Today, the District's water and sewer utility is an award-wining, customer-focused and financially stable organization. But, it wasn't always that way. Learn about the dramatic turnaround and the challenges DC Water faces going forward.
- Information Technology Challenges at a Public Utility
- Information technology at DC Water includes a dynamic computer network, telecommunications, and electronic security infrastructure. Learn more about the business aspect of this technology and the benefits for customers.
- Effective Labor Relations Practices and Programs
- Implementing productive partnerships between labor and management is critical to the success of any organization with a unionized workforce.
Infrastructure and the Environment
- DC Water's Role in Protecting the Potomac River and Chesapeake Bay
- DC Water has long been a protector of the Bay. But, can DC Water alone restore the health of the largest estuary in the United States?
- Managing and Upgrading an Aging Underground Infrastructure
- When we turn on the tap or flush the toilet, we expect reliable water and sewer services. The infrastructure that supports these services is out of sight and out of mind, until something goes wrong.
- Water and Sewer Projects in the District or in Your Neighborhood
- DC Water is investing more than $3.1 billion to improve the District's water and sewer systems over the next ten years.
- Clean Rivers Project
- DC Water is building huge underground tunnels to help reduce sewer overflows in the Anacostia and Potomac rivers and Rock Creek.
Supplying Water in the Nation's Capital
- The History of the Water Distribution System in the District
- How does DC Water manage the District's amazing and complex network of water pumping stations, pipelines and fire hydrants?
- Wise Water Use
- Conserving water is an important way to protect the environment, while also saving energy and money. Let DC Water show you how less usage also helps lower water bills and conserve the water supply needed in times of drought.
- Tap Water vs. Bottled Water
- What's better—water from the tap or from a bottle sold in a store? Learn more about District drinking water – where it comes from, what’s in it, how it compares to bottled water, and how it’s tested to ensure it's safe.
- DC Water's Lead Service Line Replacement Program
- How does DC Water's revised lead service line replacement program work in the District of Columbia?
Wastewater Treatment
- Wastewater Treatment Protects Health and Resources
- Wastewater treatment is essential to protect the public from deadly diseases and our waterways from unhealthy pollution. Find out how the process works at the world's largest advanced wastewater treatment plant.
- It's Not Sludge Anymore — It's Biosolids
- DC Water has been nationally recognized for its safe and effective use and management of the solid residue left after treating wastewater. Learn how these biosolids are recycled as a soil supplement and a source of energy.
