Consumer Services & Outreach
Permit Contacts
The status of your permit application can be found on-line using your tracking number and the email address associated with the permit application. However, if you need to contact someone immediately, please call Brian McDermott at 202-646-8610. For water or sewer emergencies, please call DC Water's Emergency Hotline at 202-612-3400
Permits
| Permit | Contact | Phone Number |
|---|---|---|
| Backflow Preventers | Permit Operations Department | 202-646-8600 |
| Design Issues, Changes & Problems | Brian McDermott | 202-646-8610 |
| Fire Hydrant Flow Test | Michael Omosun | 202-646-8615 |
| Ground Water Discharge Permit | Elaine Wilson | 202-787-4177 |
| Job Numbers | Deborah Lawrence | 202-354-3656 |
| Pre-Design Meeting | Permit Operations Department | 202-646-8600 |
| Raze Permit Status | Permit Operations Department | 202-646-8600 |
| Refund Questions | Ivan Boykin | 202-354-3603 |
| Sheeting and Shoring Permit Status | Permit Operations Department | 202-646-8600 |
| Single Family Home Permit | Permit Operations Department | 202-646-8600 |
| Wastewater Discharge Permit | Elaine Wilson | 202-787-4177 |
| Water Main Tap Scheduling | Permit Operations Department | 202-646-8600 |
Inspection/Construction Services
| Activity | Contact | Phone Number |
|---|---|---|
| Fire Hydrant Use (Long and Short Term) | Permit Operations Department | 202-646-8600 |
| Inspection of Pre-Cast Products | Construction Management | |
| Dexter Holmes | 202-787-4024 | |
| Mike Barnes | 202-787-4145 | |
| Inspection of Manhole | Construction Management | |
| Dexter Holmes | 202-787-4024 | |
| Mike Barnes | 202-787-4145 | |
| Inspection of Pipeline Construction | Construction Management | |
| Dexter Holmes | 202-787-4024 | |
| Mike Barnes | 202-787-4145 | |
| Inspection of Sewer Connection
and/or Abandonment |
Greg Taylor | 202-264-3835 |
| Dunbar Regis | 202-264-3829 | |
| Temporary Water Tap Connection | Permit Operations Department | 202-646-8600 |
| Shutdown of Water Main | Customer Services | 202-787-3400 |
| Water Service Connections
(3-inches diameter and larger) |
Richard Dutton | 202-612-3462 (O) 202-812-5263 (C) |
| Water Main Tap
(2-inches diameter and smaller) |
Renard Blanchard | 202-612-3447 (O) 202-812-0540 (C) |
| Water Meter Sets
(2-inches diameter and smaller) |
Franklin Baylor | 202-612-3483 |
| Vernell Mackal | 202-612-3484 | |
| Water Meter Installation
(3-inches diameter and larger) |
Clyde Wilkins | 202-612-3491 |
| Water Meter Vault Final Inspection | Clyde Wilkins | 202-612-3491 |
| Water Service Abandonments | Richard Dutton | 202-612-3462 (O) 202-812-5263 (C) |
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